Resource Navigator - Full Time

shriners· Care Management
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📍 Salt Lake City, UT, USFULL TIME

About this role

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

 

Job Overview

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Resource Navigator to join our team.

 

Shriners Children's is an EOE/Drug Free, Smoke-Free Workplace.

Responsibilities

The Resource Navigator works closely with the Care Management team to proactively address potential or actual transportation and lodging needs for patients and families.  Assists patients and families with navigating and accessing external resources, support systems, and information by telephone or in person.  Works closely with the Shriners System Team that coordinates international patient visits and treatments.   This position also coordinates local van driver schedules related to transports to & from the airport, Ronald McDonald Housing or to affiliate hospital for surgery.  This position also supports coordination of external referrals and authorizations, as well as data tracking and other support needs determined by the Care Management team.    

 

This position is full time, non-exempt, and health insurance eligible. 

 

Compensation is determined by experience and department equity. 

Qualifications

Education

High School diploma required 

Skills

Customer support in a pediatric medical setting preferred

Bilingual English/Spanish required

Medical Terminology preferred

 

 

 

Frequently Asked Questions

Is the salary disclosed for the Resource Navigator - Full Time position at shriners?
The salary for this Resource Navigator - Full Time role at shriners is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Resource Navigator - Full Time position at shriners located?
This Resource Navigator - Full Time role at shriners is based in Salt Lake City, UT, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Resource Navigator - Full Time role at shriners full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Resource Navigator - Full Time role in the Care Management department at shriners.
Which team or department does the Resource Navigator - Full Time at shriners belong to?
This Resource Navigator - Full Time position is part of the Care Management department at shriners. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Resource Navigator - Full Time position at shriners?
Click the "Apply Now" button on this page. You will be redirected to shriners's official application portal hosted on icims where you can submit your application directly.
When was the Resource Navigator - Full Time job at shriners posted?
This Resource Navigator - Full Time position at shriners was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Resource Navigator - Full Time
shriners
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