Room Attendant

Overview

The main purpose of the job is to support and assist the responsible manager to maintain a safe and clean environment. The key role would be to upkeep the cleanliness of the rooms to a high standard.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace/remove dirty linens and towels with clean items.
• Make beds and fold towels.
• Remove trash and empty all waste bins.
• Clean the bathroom and toilet.
• Check that all applicants are present and in working order.
• Straighten desk items, furniture and appliances.
• Dust, polish and remove marks.
• Vacuum rooms and hallway.
• Report anything in need of repair or replacement to the appropriate person.
• Keep linen room and serviced areas clean and tidy at all time and keep cleaning materials safely stored.
• Maintain polite and good communication with coworkers and customers at all times.
• Follow all company and safety and security policies and procedures.
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• Turn in all lost and found items.
• All other duties as assigned

Qualifications

• Minimum 1 year of Room Attendant experience is preferred.
• Customer Service Skills: Room Attendants need proper customer service skills.
• Able to work as a part of a team.
• Able to work with little supervision.
• Ability to work calmly under pressure.
• Must be organized and detail oriented
• Must have working knowledge of the English language (verbal, written, reading)
• Must have working knowledge of the English language (verbal, written, reading)

• Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, physically demanding, Attention to detail, Combination of sitting, standing, walking, Bending, crouching, kneeling. Must be able to lift/carry up to 30 lbs.

• Exposure to cleaning chemicals.

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

•  A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.