Sales Ambassador (21+), Seasonal (Fall/Winter), SeaWorld San Diego

What you get to do:

• Conduct Wine Tastings while educating guests on the characteristics of the different wines, their history, region, etc.
• Suggestively encourage the sale of a tasting, trio sampling, glass, or bottle sale.
• Maintain wine inventory on sales floor and back stock notifying supervisor of needs for wines and production supplies.
• Keep wine testing area clean and organized
• Work in a fast paced environment with high guest interaction
• needs.
• Greet and interact with guests.
• Answer questions and resolve guest issues..
• Sets up merchandise displays and arranges merchandise on counters or tables to promote sales.
• Assist guests with product information.
• Assist guests with selecting merchandise items to purchase.
• Obtains merchandise requested by guests or receives merchandise selected by guests.
• Ensure merchandise is properly and accurately price marked.
• Help stock and maintain inventory levels.
• Maintain the safety and cleanliness of the work environment.
• Provide Park information, such as: directions in the park to shows, exhibits, etc.; attraction availability; department product availability and promotions.
• Suggestive sells items to guests and employees.
• Pours alcoholic and nonalcoholic drinks.
• Follow proper cash handling procedures
• Totals bill and accepts payment
• Serves alcohol in compliance with company’s policy
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests
• Stationary standing and repetitive motion for 2-3 hours at a time.
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.

Availability

• This is a seasonal role: Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.
• At least 5 days of unrestricted availability including weekends and holidays

What it takes to succeed:

• Must be at least 21 years old
• Strong written/verbal communication skills; able to read, write and speak English.
• High School Diploma / GED preferred
• Must be able to obtain a California Alcohol Server License
• Must be outgoing and professional, with the ability to become knowledgeable about wine; including sampling and learning characteristics of different wines, history, region, etc.
• Must be able to remain standing for up to eight hours
• Knowledge of Alcohol policies, company policy and CA state laws.
• Knowledge of appropriate service and restriction as necessary of alcoholic beverages per training and policy guidelines
• Ability to work independently and make decisions with little to no supervision
• Requires dealing with unpleasant, angry, or discourteous people
• Requires making decisions that impact the results of co-workers, clients, or the company

Compensation: 19.00 USD Hourly