Sales Associate, Used Car

Brand Statement

Rev Up Your Career at CMP Automotive in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CMP Automotive embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CMP Automotive, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CMP Automotive is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary 

The Sales Associate, Used Car, is responsible for providing an exceptional customer experience and supporting the dealership’s used vehicle sales goals. This role engages customers on the showroom floor and lot, identifies their needs, presents used vehicle options, and guides them through the full sales and delivery process. The Sales Associate maintains strong product knowledge, represents the OEM dealership with professionalism, and ensures customers feel confident and supported throughout their buying journey.

Responsibilities and Qualifications

Key Responsibilities 

• Greet and engage customers promptly, creating a welcoming and professional sales floor experience.
• Conduct needs assessments to understand customer preferences, budget, and lifestyle.
• Present and demonstrate used vehicles, explaining features, condition, history, and value compared to alternatives. 
• Guide customers through the entire sales process, including test drives, trade-in discussions, and delivery coordination. 
• Maintain detailed knowledge of current used vehicle inventory, reconditioning status, and pricing strategies. 
• Use CRM systems to document interactions, schedule follow-ups, manage appointments, and track sales progress.
• Collaborate with Used Car Managers, F&I, Service, and other dealership departments to streamline the customer experience. 
• Assist with lot organization, vehicle merchandising, and ensuring inventory is customer ready. 
• Participate in dealership sales events, promotions, and digital retailing initiatives.
• Complete all required sales documentation accurately and efficiently. 
• All other duties as assigned by leadership.

Qualifications 

• Previous sales or customer service experience preferred; automotive industry experience is considered an asset.
• Strong communication, interpersonal, and relationship building skills. 
• Ability to learn and explain detailed vehicle information, including condition and reconditioning processes.
• Self-motivated, goal-oriented, and comfortable in a fast-paced sales environment. 
• Experience with CRM systems and digital sales tools is an advantage.
• Valid driver’s license and a clean driving record are required. 
• Ability to work flexible hours, including evenings, weekends, and holidays. 

INDCVO

Posted Salary Range