Sales Development Representative
imagineart
Sales Development Representative
EPOS· EPOS Global Solutions Sdn Bhd
About this role
About EPOS
Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.
Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.
With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.
Job Summary
We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.
In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.
This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.
Key Responsibilities
- Act as the primary point of contact for client inquiries and provide excellent customer service.
- Schedule and coordinate appointments between potential clients and the sales team.
- Identify potential leads and support overall sales development efforts.
- Maintain accurate and up-to-date client records in the system.
- Collaborate with cross-functional teams to ensure a customer-centric approach.
- Ensure high levels of client satisfaction and smooth operational support at all times.
- Fresh graduates are welcome to apply.
- Strong communication and interpersonal skills.
- Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
- Comfortable speaking to clients via phone, messaging platforms, and email.
- Organized, detail-oriented, and able to manage multiple tasks effectively.
- Self-motivated with a positive attitude and willingness to learn.
- Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).
Frequently Asked Questions
Is the salary disclosed for the Sales Development Representative position at EPOS?
The salary for this Sales Development Representative role at EPOS is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Development Representative position at EPOS located?
This Sales Development Representative role at EPOS is based in Johor Bahru, Johor, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Sales Development Representative at EPOS belong to?
This Sales Development Representative position is part of the EPOS Global Solutions Sdn Bhd department at EPOS. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Development Representative position at EPOS?
Click the "Apply Now" button on this page. You will be redirected to EPOS's official application portal hosted on workable where you can submit your application directly.
When was the Sales Development Representative job at EPOS posted?
This Sales Development Representative position at EPOS was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Development Representative
EPOS
You'll be redirected to EPOS's official application page on workable.