Sales Director, North America

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).  

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Job Description

Location: Arizona or Oregon

This position will lead the growth of existing Brooks commercial activity in North America for a key strategic End User Account, and will be responsible for overseeing and managing all aspects of business strategy and execution for sales and service in for this account.

Brooks is a leading provider of products and services to the semiconductor equipment and end-user market.  This leader will create and execute a vision and strategy including plans for revenue growth, operational efficiency and continuous improvement in customer responsiveness and satisfaction. 

Success will require this leader to gain deep understanding of customer requirements.  Strategic relationships with this key customer and the positioning of Brooks’ products and services to meet this customer’s unique requirements are essential. 

Executive level relationships with key decision makers at key customers will be critical to this process.  This successful leader will establish a culture of best-in-class execution and responsiveness for customers with Brooks employees while driving operational effectiveness and efficiency into the organization. 

Responsibilities include:

• Establishing industry-best service delivery per customer requirements for response time, cost, spares availability, and quality
• Developing executive customer relationships and foster the customer contact model in the region that enables proactive strategic and tactical responses by Brooks
• Building relationships and effective communication to the Corporate Executive team to garner support for the end user strategic plan
• Building collaborative relationships with business line leaders Automation and Contamination Control Group divisions
• Driving cross-function teams to understand, articulate and meet customer requirements from a tactical and strategic perspective
• Understanding products and driving winning sales strategies
• Proactively participating in development of customer value through a deep understand of customer needs and Brooks capabilities
• Embracing the existing sales management system to drive a high-performance team

Performance metrics will include, but will not be limited to:

• Customer recognition for service and product satisfaction
• Market share and revenue growth
• Quality of Employee Base & employee engagement

Candidate Preferred Profile:

• Background: Mature technology based executive with appropriate semiconductor equipment and/or end user sales & service experience. Documented track record of success with strong leadership influencing and selling skills.

• Character / Habits:
  • Strong background in leadership philosophy and methodology, with focus on core values and experience with driving organizational change
  • Successful and ambitious individual looking to take next step in their career
  • Able to personify the brand of the organization with external constituents
  • Outgoing and exuberant personality, with affinity for external communication activities like trade shows, industry events, involvement in marcom planning and activities
  • Accomplished customer relationship developer, engages in non-office hour customer meetings/activities
  • Extensive network or colleagues in semiconductor industry.

Compensation

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

At Brooks, we offer the following benefits for this position, subject to applicable eligibility requirements:

• Medical, Dental, Vision and Disability Insurance

• 401(k) Plan

• Exempt employees are provided company paid holidays and Flexible Vacation to enjoy personal time off and incidental sickness.

Have a question about our benefits and compensation package? Your recruiter can share more with you during the hiring process.

Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with talentattraction@brooks.com or call +1 (978) 262-2400 to discuss your needs.

Review EEO Law & EEO Statement.

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