Sales & Operations Manager

goarco· Plumbing
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📍 Bedford Heights, OH, USFULL TIME💰 USD 100K–150K/yr

About this role

Overview

At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we’ve built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.

 

Arco is looking for an experienced Sales & Operations Manager to lead and develop our team of skilled service professionals. As a cornerstone of our operations, this role will ensure we continue providing homeowners with outstanding service while driving team success and operational excellence.

 

What You'll Be Doing:

  • Lead sales and service operations to drive revenue growth, efficiency, and profitability
  • Set clear sales, performance, and operational goals aligned with company objectives
  • Coach technicians on sales effectiveness, customer communication, and service quality
  • Monitor individual and team performance, providing consistent feedback and accountability
  • Ensure exceptional residential service delivery and a positive customer experience
  • Provide field support to technicians to improve close rates, job efficiency, and compliance with standards
  • Analyze sales and operational metrics to identify trends and improvement opportunities
  • Recruit, onboard, and develop high-performing technicians in partnership with the hiring team
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement

What You'll Bring:

  • 4-5+ years of leadership experience in growing teams and driving revenue.
  • A passion for mentoring, coaching, and driving team success.
  • Proven ability to achieve business goals and maintain high service standards.
  • Excellent communication skills—confident, clear, and decisive.
  • Tech-savvy approach with proficiency in Microsoft Office (Excel, Word, PowerPoint).

Benefits & Perks:

  • Medical, Dental, and Vision Insurance
  • 401(K) Plan with company matching
  • Paid Time Off & Holiday Plan
  • Company-provided life & disability insurance

Join Our Team!

At Arco Home Services, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

 

Frequently Asked Questions

What is the salary for the Sales & Operations Manager role at goarco?
The listed salary for this Sales & Operations Manager position at goarco is USD 100K–150K/yr. This is an FULL TIME role.
Where is the Sales & Operations Manager position at goarco located?
This Sales & Operations Manager role at goarco is based in Bedford Heights, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales & Operations Manager role at goarco full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Sales & Operations Manager role in the Plumbing department at goarco.
Which team or department does the Sales & Operations Manager at goarco belong to?
This Sales & Operations Manager position is part of the Plumbing department at goarco. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales & Operations Manager position at goarco?
Click the "Apply Now" button on this page. You will be redirected to goarco's official application portal hosted on icims where you can submit your application directly.
When was the Sales & Operations Manager job at goarco posted?
This Sales & Operations Manager position at goarco was posted on Jun 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales & Operations Manager
goarco · 💰 USD 100K–150K/yr
Apply for this role ↗

You'll be redirected to goarco's official application page on icims.