Sales & Pricing Analyst (Bilingual English/Korean)

Responsibilities

• Develop and maintain strong relationships with customers through direct communication, meetings, and regular follow-ups
• Identify new business opportunities and support customer growth initiatives
• Strategically coordinate sales activities and customer account management
• Attend customer meetings, site visits, and business development activities as needed
• Prepare and manage customer pricing, quotations, and rate analysis
• Source and negotiate with motor carriers to support customer requirements and pricing competitiveness
• Monitor customer accounts, operational issues, and service performance at both shipment and account levels
• Collaborate closely with operations, dispatch, and warehouse teams to ensure smooth service execution
• Report customer activity, pricing progress, sales pipeline, and account performance on a daily, weekly, and monthly basis
• Handle incoming customer inquiries in a professional and timely manner
• Support contract renewals, RFQs, and long-term customer development strategies
• Travel up to 50% for customer visits, meetings, and business development activities

Qualifications

• Strong communication and interpersonal skills with customer-facing experience preferred
• Ability to build relationships and professionally engage with customers and carriers
• Outstanding attention to detail and organizational skills
• Ability to multitask, work within deadlines, and perform under pressure
• Strong analytical and problem-solving skills, especially in pricing and transportation coordination
• Advanced computer skills with proficiency in Microsoft Office (Excel, Outlook, PowerPoint, etc.)
• Logistics, transportation, freight forwarding, or trucking industry experience preferred
• Fluent in Korean and English (or Chinese)
• Willingness to travel up to 50%
• Available to work overtime during peak periods

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• 401(K) Plan
• 14 Paid Holidays
• Paid Time Off (Starting 12 days/year)
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education program (Based on Eligibility)