School Success Associate (Northeast-Based)

About us Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 12 years of history helping teachers find and create exciting, interactive learning experiences. We're a software company built by teachers, for teachers, committed to empowering educators with intuitive software to engage students all in one place, from video learning and beyond. Millions of teachers and students around the world are already using Edpuzzle to make education more equitable and engaging. If you’re passionate about making an impact and find joy in learning, you’ll feel right at home with us. Check out the job details below to see if Edpuzzle could be the right fit for you! About working at Edpuzzle Working at Edpuzzle means joining a global team dedicated to enhancing education for all. Picture a place where you can connect with your teammates, whether remotely or in person, whenever you need support. A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers. A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully. It's no surprise that in our latest employee satisfaction survey, Work-Life Balance (92%), Leadership (85%), and Employee Engagement (84%) were highlighted as our top drivers, because we genuinely care about creating an environment where people can thrive, feel supported, and do their best work. A place where you're encouraged to learn and grow, because education is the cornerstone of everything we do. About the process The goal of our interview process is to learn about each other. Each step is structured to help us understand your unique talents and contributions while offering you insight into our team and culture. For a detailed breakdown of our recruitment process, please refer to our Selection Process Guide which outlines every step of our candidate journey. A dedicated member of our team will support you through each step, and you'll have the opportunity to meet various Edpuzzlers along the way. About the role We’re looking for our next School Success Associate to join the Customer Success team in the US. You will focus on assigned school projects, develop training and support materials, and coordinate and lead training sessions for staff, including teachers, tech coaches, and curriculum coordinators, throughout targeted schools. Additionally, you will serve as the Edpuzzle representative at both online and in-person events.