Senior Center Director

JOB SUMMARY

This position manages the operations, programs, and activities of the Senior Center.

MAJOR DUTIES

1. Manages all Senior Center programs and activities in order to deliver a variety of services to clients.
2. Maintains records and prepares reports.
3. Purchases materials and supplies.
4. Promotes and publicizes all programs and activities.
5. Manages social media for the Senior Center.
6. Recruits and coordinates the work of volunteers.
7. Prepares the annual department budget.
8. Cleans facilities and maintains equipment.
9. Oversees food distribution processes; measures and serves food; ensures food is kept at appropriate temperature; cleans food preparation and distribution supplies and equipment; orders food and coordinates with vendors.
10. Plans activities; schedules trips; assigns volunteers; completes purchase orders; transports clients to activities.
11. Collaborates with other service providers to ensure a variety of activities and information are available to seniors.
12. Prepares and distributes monthly newsletter and calendar of activities.
13. Serves as liaison to related city committees and authorities.
14. Manages and coordinates transportation for clients to and from Senior Center.
15. Receives requests for assistance, complaints, suggestions; refers requests to appropriate staff members.
16. Schedules, trains, and supervises staff.
17. Performs all other duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

1. Knowledge of relevant local, state, and federal codes, ordinances, rules, and regulations.
2. Knowledge of the principles and practices of senior center services.
3. Knowledge of food service and safety guidelines.
4. Knowledge of purchasing policies and procedures.
5. Skill in directing the work of staff.
6. Skill in developing and implementing senior programs and activities.
7. Skill in managing websites and social media accounts.
8. Skill in researching, compiling, analyzing, and reporting a variety of informational and statistical data.
9. Skill in oral and written communication.
10. Skill in the operation of computers and general office machines.

SUPERVISORY CONTROLS

The Assistant City Manager assigns work in terms of general instructions. The supervisor reviews work through conferences, reports, and observation of department activities.

GUIDELINES

Guidelines include relevant state and federal guidelines, food safety guidelines, and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related program management duties. The variety of duties to be managed and the unique needs of each client contribute to the complexity of the position.
• The purpose of this position is to manage the Senior Center and provide services to Senior Center clients. Success in this position contributes to the efficient and effective delivery of programs and services to senior citizens.

CONTACTS

• Contacts are typically with elected officials and appointed officials, co-workers, other city personnel, clients, vendors, representatives of community groups or organizations, and members of the general public.
• Contacts are typically to provide services, to give or exchange information, to motivate persons, or to resolve problems.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while intermittently sitting, standing, stooping, walking, bending, or crouching. The employee frequently lifts light and heavy objects.
• The work is typically performed in a Senior Center.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position has direct supervision over assigned personnel within an area, department, or unit. Direct supervision typically involves the ability to manage schedules, performance, and the interpersonal issues of other employees. It may involve the ability to recommend changes to work priorities or strategies within an area, department, or unit.

MINIMUM QUALIFICATIONS

• Baccalaureate degree; and
• More than three to five years of related experience required; or
• Any equivalent combination of education, experience, and training which provides the knowledge, skills, and abilities to perform the work.
• Possession of a valid state driver’s license issued for the type of vehicle or equipment operated.
• Certification in First Aid, AED training, CPR and ServSafe food handler certification.