Senior Client Manager

Job Description:

dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. As a unified organisation, dentsu brings together deep expertise across media, creative and customer experience to deliver integrated solutions that drive meaningful progress for clients and society. 

We are now excited to invite applications for the role of Senior Client Manager with our awesome team in Melbourne to support one of Australia's leading health insurance brands. 

 
The role: 
As Senior Client Manager, you will play a key role in leading one of dentsu's most established and strategically important client relationships. You will be responsible for managing the implementation and delivery of large-scale media and content partnerships, ensuring campaigns are executed seamlessly and deliver against client objectives. 

This is a highly visible role within a complex account environment, suited to someone who thrives in a fast-paced setting, can manage multiple priorities simultaneously, and enjoys building strong relationships across clients, publishers, creative agencies and internal specialist teams. 

Core responsibilities: 

• Lead the implementation and delivery of integrated media and content partnerships across key publisher and media partners. 

• Manage multiple high-profile partnerships concurrently, ensuring campaigns are delivered on time, on budget and to the highest standard. 

• Build and maintain strong relationships with clients, media owners, publishers and creative agency partners. 

• Act as a key day-to-day contact for the client, leading implementation across offline channels and working closely with digital specialists for an holistic recommendation delivery. 

• Manage media plans, campaign channel set up and provide delivery oversight with the support of the team (Investment Manager, Client Executive and Senior Client Director) 

• Monitor budgets, planned and actual spends, maintaining accuracy for financial reconciliations, ensuring strong commercial management across all activity. 

• Data management and upload of media mix modelling spends by channel; experience preferred but not essential 

• Solidify the relationship with client and agency village through exceptional account service and partnership management. 

A bit about you: 

• Approximately 4-5 years’ experience within a media agency, publisher or partnership-focused environment. 

• Proven implementation experience across offline media channels and digital partnerships exposure 

• Understanding of how editorial content, branded content and media partnerships work together to deliver client outcomes. 

• Collaborative in nature and able to work cohesively in an extended agency village  

• Excellent organisational skills with exceptional attention to detail. 

• Strong commercial acumen and confidence managing budgets, forecasting and financial processes. 

• Strong understanding of OOH media, alongside experience in digital partnerships. 

• Comfortable working in a high-volume, fast-paced environment while maintaining accuracy and quality. 

What’s in it for you: 

• Join an award winning team -with this client team in particular shortlisted for multiple awards and having won some international media awards too. 

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up. 

• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change. 

• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way. 

• Opportunity to join National dentsu DEI Councils to contribute to driving diversity of thought through our network. 

• Career Development and Learning & Development opportunities, including access to our global online dentsu University. 

Become a champion for meaningful progress: 

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you. 

#LI-LS2 

#LI-Hybrid 

#dentsuAU   

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