IT Platform Staff Product Manager
openloophealth
Senior Director, Clinical Compliance
openloophealth· General and Administrative
About this role
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
As Senior Director, Clinical Compliance, you will own end-to-end accountability for OpenLoop's compliance program and demonstrable regulatory readiness across every regime that governs a multi-state telehealth company. You'll report to the VP of Compliance, Healthcare, sit alongside the Director of RCM/RPM Audit as a peer, and serve as the named responsible executive in regulator-facing documentation. The Training, Education & Culture function folds directly into this role — you personally own OIG Element 3 and the broader culture-of-compliance mandate.
What You’ll Do:
Compliance program design & oversight: Stand up and maintain all seven OIG elements as an effective, documented compliance program — you own written standards, training and education, and program oversight directly. Serve as the designated compliance officer for regulators, payors, and auditors.
Policy, governance & standards: Own the policy and SOP lifecycle — authoring, versioning, attestation, and retirement across all OpenLoop subsidiaries. Maintain the governance framework and map all policies to OIG and CMS controls.
Privacy & data protection (HIPAA/GDPR): Own the HIPAA Privacy and Security programs; manage breach response from detection through notification and documentation. Serve as or directly support the GDPR Data Protection Officer function.
Investigations, ethics & screening: Oversee the hotline and investigation program — intake, triage, root-cause analysis, corrective action, and self-disclosure workflow. Own the exclusion and sanction screening program, administer the conflict-of-interest program, and maintain the Stark Law and non-monetary compensation tracking program.
Training, education & culture (OIG Element 3): Personally hold OIG Element 3 — design and maintain the compliance training curriculum across the workforce and clinician network, and set the cultural tone that compliance is infrastructure, not obstacle.
Team leadership & governance: Manage the Healthcare Investigations Manager, Policy & Governance Manager, Exclusion & Sanction Screening Lead, and HIPAA & Privacy Compliance Manager. Oversee the Conflict of Interest Program Administrator and Stark Law & Non-Monetary Comp Analyst. Prepare board and leadership reporting on program status, risk posture, and open corrective actions.
Other duties as assigned.
Who You Are:
12+ years in healthcare compliance or health law, with end-to-end compliance program ownership — you've run it, not just contributed to it.
Deep working knowledge of the OIG Seven Elements framework.
HIPAA Privacy and Security program ownership; GDPR experience strongly preferred.
Experience managing and developing a compliance team in a multi-state, technology-forward healthcare or pharmacy-adjacent environment.
CHC, CHPC, CCEP, or equivalent compliance credential preferred.
Executive presence and sound judgment; comfortable being named as the responsible executive in regulator-facing documentation.
High integrity, low-ego collaborator who can influence across Legal, Product, Security, and Clinical.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
Frequently Asked Questions
Is the salary disclosed for the Senior Director, Clinical Compliance position at openloophealth?
The salary for this Senior Director, Clinical Compliance role at openloophealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Director, Clinical Compliance job at openloophealth remote?
Yes, this Senior Director, Clinical Compliance position at openloophealth is remote, with team members based in United States - Remote. You can work from home or anywhere in the supported regions.
Is the Senior Director, Clinical Compliance role at openloophealth full-time or part-time?
This is listed as a FullTime position. It is posted as a Senior Director, Clinical Compliance role in the General and Administrative department at openloophealth.
Which team or department does the Senior Director, Clinical Compliance at openloophealth belong to?
This Senior Director, Clinical Compliance position is part of the General and Administrative department at openloophealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Director, Clinical Compliance position at openloophealth?
Click the "Apply Now" button on this page. You will be redirected to openloophealth's official application portal hosted on ashby where you can submit your application directly.
When was the Senior Director, Clinical Compliance job at openloophealth posted?
This Senior Director, Clinical Compliance position at openloophealth was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Director, Clinical Compliance
openloophealth
You'll be redirected to openloophealth's official application page on Ashby ATS.