Senior Director, Platform Engineering

At MGIC, we take pride in knowing that what we do matters. As pioneers of private mortgage insurance, we help people achieve homeownership sooner - making affordable low-down-payment mortgages a reality. Our efforts have helped more than 14 million people get the keys to their own homes sooner than otherwise possible. Every position is critical to our company's success - from the analytical to the technical; from the innovative to the operational. The customer-facing roles to behind-the-scenes experts, we're all part of one team. We're an organization with a national footprint that's large enough to never lack for a new challenge, but small enough for an opportunity to make an impact and influence decisions. Come make a difference at MGIC.

PURPOSE

Lead the vision, strategy and execution of enterprise platform engineering capabilities to deliver secure and scalable technology services. Accountable for platform reliability, operational performance, service excellence, and modernization initiatives that enhance business outcomes, improve user experience, and support the organization’s long-term technology strategy.

PRIMARY DUTIES AND RESPONSIBILITIES

· Set the vision, strategy and execution of enterprise platform engineering and solutions design to ensure scalable, secure, and future-ready technology capabilities

· Introduce innovative technologies and processes that enhances our overall competitive capabilities and coworker productivity

· Drive the use of AI to continually improve infrastructure stability, scalability, and security

· Oversee platform reliability, operational performance, and service continuity

· Drive service delivery excellence with clear service levels, accountability for results, and enhanced user experience

· Advance operational efficiency, automation, standardization, and overall platform maturity to improve effectiveness and optimize support models

· Work with CIO as part of the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget and headcount

· Collaborate with CISO to ensure platform engineering embrace and apply security strategy

· Work with HR and the IT senior leadership team to develop and execute workforce plans to meet current and future needs

· Manage partnerships across vendors, support providers, and internal stakeholders, including collaboration on platform security and enterprise technology priorities

Leadership and Management

· Team Leadership: Coach, mentor and inspire a high-performing team

· Cross-Functional Alignment: Ensure seamless collaboration between Information Services and other departments

· Budget Management: Manage budgets, ensuring cost efficiency and return on investment

· Stakeholder Communication: Regularly report progress, insights, and recommendations to senior leadership and board of directors

EXPERIENCE / BACKGROUND

· Minimum of 10 years of progressive experience leading IT engineering and infrastructure operations teams

· Expertise in cloud, platform and infrastructure modernization strategy and operational execution

· Demonstrated commitment to continuous improvement and operational excellence

· Strength in operational governance and scalability planning

· Strong leadership capabilities, including change leadership and organizational influence

· Ability to build cross-functional partnerships that drive business outcomes

· Strong accountability and ownership of delivering results

Pay Range:

This range aligns with current market data and reflects our commitment to competitive and equitable compensation. Salary offers are based on factors such as experience, skills, education, and training. The range may vary in certain locations to reflect local market conditions. It is not typical to initiate pay at the top of the range to account for internal equity and allow for future and continued salary growth

Enjoy these benefits from day one:

• Competitive Salary & pay-for-performance bonus
• Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
• On-site Fitness Center and classes (corporate office)
• Paid-time off and paid company holidays
• Business casual dress

For additional information about MGIC and to apply, please visit our website at www.mgic.com/careers.

Note to all recruitment agencies:
MGIC does not accept unsolicited agency resumes. Any unsolicited resumes sent to MGIC, directly or indirectly, will be considered MGIC property. MGIC is not responsible for any agency fees associated with unsolicited resumes. A recruiting agency must have a valid, written and fully executed agency agreement to assist with a requisition.