Senior Manager Program Management

coupang· Retail PMO & Global Business
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📍 Taipei, Taiwan

About this role

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Senior Manager, Program Management

What You Will Do 

  • Manage the end-to-end product onboarding process for the Jiku (international products) line of business in Taiwan.
  • Ensure quality of catalog onboarding (images, content, titles, translations).
  • Manage SLAs and operational metrics.
  • Work with multiple stakeholders: Jiku business team, Jiku product team, catalog product team, and compliance stakeholders (e.g., PCO team).
  • Oversee AI-assisted translation quality and prevent escalations.
  • Identify problems and fix them proactively.

Basic Qualifications  

  • People leadership and team management.
  • Operational process management.
  • Stakeholder management across cross-functional teams.
  • Understanding of catalog onboarding (content, images, titles, translation workflows).
  • Ability to manage and collaborate with technology/product teams (though not required to be deeply technical).

 Preferred Qualifications 

  • Experience with international product onboarding.
  • Familiarity with compliance requirements for international/cross-border products.
  • Experience managing AI-assisted workflows or translation quality.

 Recruitment Process  

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider 

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  

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Frequently Asked Questions

Is the salary disclosed for the Senior Manager Program Management position at coupang?
The salary for this Senior Manager Program Management role at coupang is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager Program Management position at coupang located?
This Senior Manager Program Management role at coupang is based in Taipei, Taiwan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Manager Program Management at coupang belong to?
This Senior Manager Program Management position is part of the Retail PMO & Global Business department at coupang. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager Program Management position at coupang?
Click the "Apply Now" button on this page. You will be redirected to coupang's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Manager Program Management job at coupang posted?
This Senior Manager Program Management position at coupang was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager Program Management
coupang
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