Senior Manager - Service Delivery

goosehead· Goosehead Insurance Agency LLC
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📍 WestlakeFull time
Full timeGoosehead Insurance Agency LLC

About this role

  • Lead and coach managers to strengthen team capability and drive outcomes.

  • Ensure execution against performance standards across all direct and indirect teams.

  • Monitor and analyze operational KPIs to identify improvement levers.

  • Drive urgency and accountability through visible leadership.

  • Implement new tools and process enhancements with precision.

  • Translate team goals into behaviors that serve business and client outcomes.

  • Leverage feedback to coach for impact and improve service delivery.

  • Navigate and lead teams through change with clarity and momentum.

  • Identify high-potential talent and advance succession plans.

  • Conduct weekly coaching-focused 1:1s with all direct reports.

  • Facilitate hands-on Manager Labs to scale resilience and upward communication.

  • Track coaching effectiveness and team engagement metrics.

  • Lead cross-functional initiatives as a transformation owner.

  • Provide strategic insights to leadership during planning and review cycles.

  • Build a high-performance leadership culture through visible reinforcement of expectations.

Frequently Asked Questions

Is the salary disclosed for the Senior Manager - Service Delivery position at goosehead?
The salary for this Senior Manager - Service Delivery role at goosehead is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager - Service Delivery position at goosehead located?
This Senior Manager - Service Delivery role at goosehead is based in Westlake. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Manager - Service Delivery role at goosehead full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Manager - Service Delivery role in the Goosehead Insurance Agency LLC department at goosehead.
Which team or department does the Senior Manager - Service Delivery at goosehead belong to?
This Senior Manager - Service Delivery position is part of the Goosehead Insurance Agency LLC department at goosehead. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager - Service Delivery position at goosehead?
Click the "Apply Now" button on this page. You will be redirected to goosehead's official application portal hosted on workday where you can submit your application directly.
When was the Senior Manager - Service Delivery job at goosehead posted?
This Senior Manager - Service Delivery position at goosehead was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager - Service Delivery
goosehead
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