GTM Strategy & Operations Manager
tripactions
Senior Manager, Travel Experience Consultant
tripactions· Global Operations and Service (GOS)
About this role
The Navan support team is seeking a Senior Manager of Travel Experience group to join our growing team. This role provides leadership and operational oversight of Travel Experience teams responding to customers 24x7.
What You’ll Do:
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Perform quality controls and achieve KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
What We’re Looking For:
- MBA/Masters from a reputed university
- 10-12 years of work experience in a reputed MNCs
- Result driven
- Data Driven, experience in Change Management,
- Min 5 years of experience in managing a team of “Managers”
- PMP certified will be an added advantage
- Familiar with travel industry will be an advantage
- Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- BPO and Travel Experience would be an added advantage
Frequently Asked Questions
Is the salary disclosed for the Senior Manager, Travel Experience Consultant position at tripactions?
The salary for this Senior Manager, Travel Experience Consultant role at tripactions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager, Travel Experience Consultant position at tripactions located?
This Senior Manager, Travel Experience Consultant role at tripactions is based in Bengaluru, IN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Manager, Travel Experience Consultant at tripactions belong to?
This Senior Manager, Travel Experience Consultant position is part of the Global Operations and Service (GOS) department at tripactions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager, Travel Experience Consultant position at tripactions?
Click the "Apply Now" button on this page. You will be redirected to tripactions's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Manager, Travel Experience Consultant job at tripactions posted?
This Senior Manager, Travel Experience Consultant position at tripactions was posted on Sep 5, 2025. Apply as soon as possible — early applications are often reviewed first.
Senior Manager, Travel Experience Consultant
tripactions
You'll be redirected to tripactions's official application page on Greenhouse.