Senior Onboarding Officer

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, MAUs and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

NOTE: This role does not offer Relocation or Sponsorship. Applicants must be eligible to work in Isle of Man.

To monitor and review all new personal account applications from the various distribution channels within Standardbank Offshore (SB0), providing assistance with training/support/checking of new starters applications and sign off of 'Standard & Medium Risk' rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience.

Qualifications

Minimum Qualification: 

• Secondary/High school/A levels

Experience Required :

• 3-4 years experience in dealing with corporate on-boarding of customer accounts and dealing in client risk management.

Key Outputs :

• Conduct on boarding reviews of all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO), ensuring that new accounts are reviewed within pre-agreed time scales.
• Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the “Client Take on and Maintenance Manual” updated from time to time by Compliance.
• Validate source of funds in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening.
• Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification.
• Undertake and participate in specific projects and activities as required to support the business. Contribute to the planning and execution of new projects or system implementation initiatives which will impact Investment Services

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Additional Information

Behavioural Competencies:

• Team Working
• Challenging Ideas
• Managing Tasks
• Following Procedures
• Interacting with People

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Attitude of Customer Experience
• Customer Acceptance & Review (Business Banking)
• Query Resolution

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