Senior Product Manager - Financial Services

Company Description

Job Description

• An exciting Senior Product role within the Qantas Loyalty Financial Services Tribe 
• Define the product roadmap for digital products in conjunction with the Loyalty Leadership team
• Permanent full-time role based at Mascot Head Office

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground and at Qantas Loyalty; we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Senior Product Manager Financial Services, you will have a broad and complex set of responsibilities across your diversified product portfolio. As the leading Product Manager for Qantas Pay, you will have deep domain knowledge of the business vertical in which the Tribe operates, and you are accountable for discovering new propositions, and driving growth to deliver outstanding customer experiences. You will lead a team of Product Managers and Business Analysts, manage the product portfolio, be the subject matter expert for innovation and product practices, identify and form new strategic partnerships as well as on-going transformation of organisational and people capabilities in your team.

This role requires deep subject matter expertise and exceptional stakeholder management and influencing skills. Key to the success of this role is to form strong relationships within and outside the Qantas group.

What You’ll Bring:

• 5+ years of senior product leadership experience in large, complex matrix organisation with at least 3 years as the top-level owner of a distinct product or product line
• Experience in everyday banking products or financial services
• Experience in the delivery of large scale and complex transformation and change programs across multiple business units
• Experience in driving results in a fast-paced and continually changing environment
• Experience leading medium to large multi-disciplinary teams, building a team oriented, collaborative, agile environment
• Demonstrated ability to collaborate, contribute and create effective teamwork across traditional organisational boundaries as well as lean agile organisations
• Post graduate qualifications in business highly advantageous (e.g MBA) or Tertiary qualifications in technology, business or a related discipline
• Significant leadership experience and domain knowledge
• Strategy development and execution
• Deep knowledge in customer and product discovery, implementation and measurement processes
• Business cases development and product portfolio performance management
• Senior executive level stakeholder management skills with ability to influence/negotiate positive outcomes

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

Applications Close: 28th August 2026

Qualifications

Additional Information