Senior Program Manager

wundermanthompson· Client & Business Leadership
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📍 Chicago, Illinois, United States

About this role

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Who We Are Looking For:

VML is hiring a Senior Program Manager to oversee social and commerce program delivery for a large CPG company in a client-facing capacity. You have a proven track record of managing delivery of social channel content as well as commerce marketing programs across various retailers within the Agile methodology.

What You'll Do:

  • People | Partner with Account leads to provide ongoing client satisfaction. You’ll oversee the development of integrated project and program deliverables across teams and agency partners, handling concurrent workstreams for multiple retailers across North America.
  • Process | Establish and maintain project and program communications. Oversee project estimations and staffing recommendations, while implementing new processes across large workstreams. Ensure calendars and deployment schedules are maintained for multiple operating units globally. Leverage AI where possible to optimize delivery and efficiency.
  • Financials | Responsible for project profitability. Plan, track, and approve project expenses, billing, and invoices. Partner with the finance team to develop a consistent profitability and utilization view across all workstreams. Manage resource allocation on an ongoing, weekly basis, and monitor project burn rates, budgets, and reconciliations.
  • Work | Drive projects forward from point A to point B, ensuring excellent and timely delivery. Provide purpose, direction, and motivation to the team. You’ll be a champion for the work and internal project team by taking notes, following up, building timelines and plans, etc. You'll also build slides, create compelling stories, and manage comprehensive documentation.

Who You Are:

  • A builder | Process-oriented and an innovator with a strong point of view and distinct voice. You have experience standing up new commerce clients and establishing streamlined operations.
  • Open and collaborative | Comfortable with ambiguity and a champion of team environments that encourage collaboration. You thrive in client-facing roles, with an innate ability to understand client problems and provide tailored solutions.
  • Optimistic and resilient | You dig in and work around challenges, providing the balance and stamina needed to keep the team motivated and positive.
  • Ego-less | Willing to wear multiple hats to contribute to the team's success, regardless of the task.

What You'll Need:

  • 7+ years of experience in a PMO organization and delivery management, ideally within an agency setting.
  • Social and commerce program delivery experience preferred, with a background in CPG brands and omnichannel programs.
  • Experience working with integrated agency teams and external partner agencies.
  • Familiarity with Smartsheet, Excel, Monday.com, Workday, and Jira. Experience with Workfront or Proof HQ is a plus.
  • Interest in AI and how to leverage it as a delivery tool.
  • Strong project management operations skillset, including effective meeting management and capturing actionable next steps.
  • Ability to prioritize tasks, navigate challenges, and build operational rigor.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$60,000—$140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

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Frequently Asked Questions

Is the salary disclosed for the Senior Program Manager position at wundermanthompson?
The salary for this Senior Program Manager role at wundermanthompson is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Program Manager position at wundermanthompson located?
This Senior Program Manager role at wundermanthompson is based in Chicago, Illinois, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Senior Program Manager at wundermanthompson belong to?
This Senior Program Manager position is part of the Client & Business Leadership department at wundermanthompson. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Program Manager position at wundermanthompson?
Click the "Apply Now" button on this page. You will be redirected to wundermanthompson's official application portal hosted on greenhouse where you can submit your application directly.
When was the Senior Program Manager job at wundermanthompson posted?
This Senior Program Manager position at wundermanthompson was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Program Manager
wundermanthompson
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