Senior Quality Supervisor

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Role & Responsibilities:

• Lead, direct, evaluate, and develop Quality personnel to ensure performance meets established quality objectives, standards, and customer requirements.

• Implement, maintain, and continuously improve Quality policies, procedures, and activities. Promote effective communication and the sharing of quality-related information, best practices, and technical knowledge across functions.

• Review manpower requirements, resource allocation, and capacity planning to ensure adequate Quality support for operational and business needs.

• Establish and review equipment, inspection, and calibration requirements to ensure reliability, compliance, and optimal utilization of Quality resources.

• Monitor industry trends, customer requirements, regulatory changes, and developments in Quality practices. Evaluate and recommend improvements, equipment, systems, and technologies that enhance product quality and process capability.

• Establish and manage Quality operating budgets, monitor expenditures and resource utilization, and ensure effective prioritization of spending in line with business objectives.

• Lead and support the implementation of applicable Quality Management System requirements, including AS9100, customer-specific requirements, and regulatory standards.

• Drive audit readiness and compliance activities, including internal, customer, regulatory, and Nadcap audits, and ensure timely closure of audit findings and corrective actions.

• Establish, monitor, and improve Quality KPIs and performance metrics. Identify trends, risks, and opportunities for improvement and implement appropriate corrective and preventive actions.

• Ensure effective management of non-conformances, customer complaints, root-cause analysis, corrective actions, and preventive actions to minimize recurrence and improve overall product and process quality.

• Ensure implementation and continuous improvement of CORE operating systems and support the achievement and sustainment of applicable CORE certification levels.

• Forge and maintain productive working relationships with internal and external stakeholders, customers, suppliers, and Collins Aerospace sites, including US sites, to ensure alignment on quality requirements and objectives.

• Develop and mentor Quality talent through coaching, training, competency development, and succession planning to establish strong technical capability and bench strength within the Quality organization.

• Promote a strong Quality culture by encouraging employee ownership, accountability, continuous improvement, and adherence to established processes and standards.

• Lead cross-functional quality improvement initiatives and provide technical guidance and escalation support to Operations, Engineering, Supply Chain, and other functional teams.

• Ensure effective communication of Quality objectives, performance, risks, and key issues to management and relevant stakeholders.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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