Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM)
nagarro1· Engineering
About this role
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
Job Description
REQUIREMENTS:
- Experience: 7+ years in ServiceNow development
- Strong experience in ServiceNow SPM, CSM, and ITSM modules
- Hands-on experience with ServiceNow Service Portal and Integrations
- Strong experience in designing, developing, and implementing ServiceNow solutions across enterprise environments
- Experience in gathering business requirements and translating them into scalable technical solutions
- Strong knowledge of ServiceNow platform architecture, configuration, and customization
- Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
- Experience with Jelly Scripting and AngularJS
- Experience in developing and maintaining integrations with third-party and enterprise applications
- Strong understanding of ServiceNow development best practices and governance
- Experience in component integration testing and troubleshooting
- Strong analytical, problem-solving, and debugging skills
- Excellent communication and stakeholder management skills
- Experience in ITOM, GRC, or HRSD modules will be an added advantage
- ITIL knowledge is preferred
RESPONSIBILITIES:
- Work with global teams to implement and enhance ServiceNow solutions across multiple locations
- Provide technical expertise for ServiceNow development, primarily within SPM and CSM modules
- Design, develop, and maintain ServiceNow integrations with enterprise applications
- Understand business requirements and support process standardization through effective platform design
- Develop, configure, and customize ServiceNow applications and workflows
- Create scalable technical solutions aligned with business objectives and platform best practices
- Configure and customize ServiceNow using UI Policies, UI Actions, Business Rules, and Client Scripts
- Develop solutions using Jelly Scripting and AngularJS where required
- Perform component integration testing and support end-to-end solution validation
- Troubleshoot and resolve application, integration, and platform-related issues
- Collaborate with business stakeholders, functional teams, and technical teams to deliver high-quality solutions
- Ensure adherence to ServiceNow development standards, governance, and security best practices
- Participate in design reviews and provide recommendations for platform improvements
- Support ServiceNow platform upgrades, enhancements, and continuous improvement initiatives
- Contribute to the successful implementation and adoption of ServiceNow modules across the organization
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Additional Information
Videos To Watch
Frequently Asked Questions
Is the salary disclosed for the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) position at nagarro1?
The salary for this Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) role at nagarro1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) job at nagarro1 remote?
Yes, this Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) position at nagarro1 is remote, with team members based in in, Remote, Remote, , India. You can work from home or anywhere in the supported regions.
Is the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) role at nagarro1 full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) role in the Engineering department at nagarro1.
Which team or department does the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) at nagarro1 belong to?
This Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) position is part of the Engineering department at nagarro1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) position at nagarro1?
Click the "Apply Now" button on this page. You will be redirected to nagarro1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) job at nagarro1 posted?
This Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM) position at nagarro1 was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Staff Engineer, ServiceNow(HRSD,ITSM,SPM)
nagarro1
You'll be redirected to nagarro1's official application page on SmartRecruiters.