Senior Team Lead, Market Research

Overview: 

Guidepoint's Market Research Team is seeking a Senior Team Lead, Market Research to help lead and train a team of quantitative survey researchers to manage client relationships, design and manage research projects, write and develop questionnaires, and build out reporting and data deliverables for our corporate and financial services clients.

This is a hybrid position out of our New York office.

What You’ll Do: 

• Oversee a team of 3-6 research analysts and project managers, helping to assign and manage work and ensure high-quality client engagement and timely and accurate delivery of end-to-end research projects
• Coordinate with other quantitative survey operational team leads and staff (fieldwork, survey programming, data automation) to ensure cross-functional collaboration
• Train and mentor junior staff on best practices for quantitative survey research design, client communication, project management, and reporting and data analysis, including both simple (descriptive) and more advanced (market share analysis, discrete choice analysis, regression analysis)
• Train and mentor junior staff on common market research project types (brand tracking, concept/creative testing, market sizing, pricing analysis)
• Serve as support staff to sales leadership, serving as a client- and prospect-facing voice representing Guidepoint’s market research services and capabilities; assist in producing proposals and pricing information for large opportunities
• Serve as a senior voice for client communication, stepping in to resolve project issues, provide leadership on kickoffs for complex or sustained engagements, and serve as a delivery lead on select projects to senior stakeholders
• Serve as a direct project manager on large or urgent work as-needed
• Other duties as required

What You Have: 

• 7+ years working at a market research firm doing survey design, client service, and report delivery, with a focus on quantitative survey research
• Specific experience in surveying and servicing B2B audiences, with experience in the medical or biopharma sector preferred
• 2+ years serving in a people management capacity, mentoring and assigning work to junior research staff
• Experience with data analysis and reporting tools (DisplayR preferred, SPSS, Stata or similar acceptable)
• Bachelor’s degree in social science research (psychology, economics, sociology, political science) and/or statistics and data analysis preferred
• Comfort with programming and QAing surveys programmed in online survey platforms (e.g. Qualtrics, Forsta/Decipher, Alchemer)
• Experience doing background research on business and consumer audiences, recommending sample designs for representative research outcomes

What we Offer:

The annual base salary for this position is $92,000 - $160,000. Additionally, this position is eligible for an annual discretionary bonus based on performance

You will also be eligible for the following benefits:

• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Free snacks and beverages in the office
• Friday happy hour and “Summer Fridays”
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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