Senior Travel Associate

JOB TYPE :  :  Full-time Role

LOCATION : Bangalore, India

TEAM:  Operations

WHO WE ARE 

YosAid Innovation Foundation improves outcomes and strengthens health systems in India by promoting innovative healthcare practices and skills among the patients and their families. In collaboration with healthcare institutions and the government, YosAid Innovation Foundation provides healthcare training and actionable skill building to patients and family caregivers on health behaviors and information. 

WHAT YOU WILL DO

• Manage domestic and international flight and hotel, bus/train bookings.
• Handle airport pickup/drop, city travel and outstation cab bookings.
• Manage cancellations, rescheduling, refunds and unused tickets/credits.
• Coordinate with travel agencies, airlines, hotels, cab operators and other vendors for all travel requirements.
• Coordinate bulk travel, hotel and cab arrangements for annual office events, conferences, workshops and meetings.
• Manage travel requests and bookings through Zoho Trip.
• Prepare and analyse monthly MIS covering bookings, cancellations, reschedulings and travel spend.
• Verify travel vendor invoices and coordinate for resolution of discrepancies.
• Provide timely support to employees for travel-related queries and changes.
• Ensure travel bookings comply with the organisation's travel policy and approved requirements.

WHAT WE ARE LOOKING FOR

•  3+ years of experience in domestic and international travel bookings.
• Experience in a medium-sized organisation, independently handling up to 500 bookings per month.
• Experience in corporate travel management.
• Good knowledge of flight, hotel and cab bookings, cancellations and rescheduling.
• Good working knowledge of MS Excel, Word and Google Sheets.
• Experience with Zoho Trip is an added advantage.
• Strong coordination, communication, follow-up and problem-solving skills.

Ideal Candidate

A proactive and detail-oriented professional who can independently manage high-volume travel requirements, coordinate multiple vendors, handle last-minute changes and provide accurate travel MIS to management.