Server Assistant - Aera

Company Description

Canoe stands as one of the jewels of the Oliver & Bonacini family—a Canadian culinary icon perched high above the city with breathtaking views. Celebrated for dishes crafted from the finest local ingredients, Canoe offers a refined dining experience that embodies the pinnacle of Canadian cuisine. Joining us means becoming part of a storied legacy, serving guests with pride, passion, and unwavering attention to excellence, while contributing to moments that are both memorable and distinctly Canadian.

What's in it for you?

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership 
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The day to day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required

Qualifications

• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum
• Must be able to work on their feet for extended periods
• Must be able to lift 25-35 lbs
• Legally eligible to work in Canada

Additional Information

This is a current vacancy.

Hourly wage: $17.60 + shared gratuities

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.