Service Advisor - Crown Honda

Join a team that treats you like family and invests in your success.

Crown Auto Group is a proudly Winnipeg-based, family-owned organization built on relationships, integrity, and teamwork. We’re honored to be recognized as one of Canada’s Best Managed Companies and an Aon Hewitt Best Employer – Platinum Level, and we continue to grow by delivering exceptional service to our community every day.

We’re looking for a Service Advisor, to join our Crown Honda location who is passionate about customer care, enjoys a fast-paced environment, and is eager to build a rewarding career in the automotive industry. With a recently expanded service shop and a rapidly growing customer base, this is the perfect time to join one of Manitoba’s fastest-growing dealership groups.

What You’ll Do

As a Service Advisor, you’ll be the friendly face and trusted guide for customers throughout their vehicle service experience. After a thorough 90‑day onboarding program, you will:

• Warmly welcome customers as they arrive in the service drive
• Perform walkarounds and review vehicle history, open recalls, and maintenance needs
• Listen attentively to customer concerns and communicate them clearly to technicians
• Use multiple computer systems to create accurate estimates and service recommendations
• Keep customers updated via text, phone, and email
• Review completed work, explain charges, and book future maintenance appointments
• Follow up to build strong relationships and repeat business

What You Bring

• 1–3 years of automotive experience (preferred)
• Valid driver’s licence and ability to operate manual transmissions
• Strong written and verbal communication skills
• Excellent time management and attention to detail
• Genuine customer service mindset and active listening skills
• A collaborative, motivated attitude aligned with our CARMA Values
• Additional languages are an asset

Why You’ll Love Working With Us:

 We believe in supporting our people as much as we support our customers. You’ll enjoy:

• Competitive performance‑based pay, including a base salary plus commission opportunities

• Comprehensive benefits package (extended health, dental, vision, massage)
• Discounted fitness membership
• Career growth opportunities — most promotions come from within
• Graduated training, mentorship, and manufacturer training
• Employee referral bonuses
• Access to Perkopolis, Canada’s leading corporate discount platform

If you're looking for meaningful work in a positive, growth-oriented environment, we’d love to meet you.
Join Crown Auto Group and help us continue building a culture we’re proud of.

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.