Service and Aftermarket Deputy Manager

patersonsimons· Service
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📍 Lagos, Lagos, NigeriaFull Time

About this role

We are looking for an experienced Service and Aftermarket Deputy Manager to support and drive efficient daily operations within our Lagos branch. If you’re highly organized, proactive, and skilled at coordinating technical teams and administrative processes, we’d love to hear from you!

Key Responsibilities

Operational Management

  • Manage daily scheduling, dispatch, and execution of service tasks
  • Supervise staff and ensure compliance with HSE & company regulations
  • Optimize resource allocation (personnel, tools, equipment)
  • Review FSRs, warranty claims, attendance sheets, and petty cash reports
  • Oversee daily/weekly/monthly admin tasks
  • Track quotations, orders, invoices, and related documents

Customer Relationship Management

  • Serve as a secondary point of contact for customers
  • Communicate proactively on schedules, progress, and issues

Inventory & Spare Parts Management

  • Audit local inventory and supervise ordering/receiving/dispatch
  • Oversee stock-takes and validate final reports

Administration & Reporting

  • Supervise documentation, record-keeping, and office operations
  • Assist with labour contracts and HR matters
  • Ensure compliance with policies, safety standards, and local regulations
  • Submit weekly updates (schedule deviations, unexpected expenses)
  • Deliver monthly reports (KPIs, major jobs, expenses, manpower rota, etc.)

Financial & Budget Support

  • Assist in preparing and managing the branch service budget
  • Ensure timely processing of invoices and expenses

HSE Leadership

  • Promote a strong safety culture
  • Enforce adherence to HSE best practices
  • Conduct regular safety briefings

Continuous Improvement

  • Recommend improvements to workflows, processes, and data management

Qualifications

  • Bachelor’s in Business Administration or a related field
  • 2+ years in a similar role & 3+ years in a supervisory/team lead position
  • Basic technical understanding (hydraulics, electrical, mechanical)
  • Experience managing admin and technical teams
  • Strong communication & customer service skills
  • Proficiency in service management software + MS Office 365
  • Strong problem-solving and decision-making ability
  • Valid Nigerian driver’s license

Frequently Asked Questions

Is the salary disclosed for the Service and Aftermarket Deputy Manager position at patersonsimons?
The salary for this Service and Aftermarket Deputy Manager role at patersonsimons is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service and Aftermarket Deputy Manager position at patersonsimons located?
This Service and Aftermarket Deputy Manager role at patersonsimons is based in Lagos, Lagos, Nigeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service and Aftermarket Deputy Manager role at patersonsimons full-time or part-time?
This is listed as a Full Time position. It is posted as a Service and Aftermarket Deputy Manager role in the Service department at patersonsimons.
Which team or department does the Service and Aftermarket Deputy Manager at patersonsimons belong to?
This Service and Aftermarket Deputy Manager position is part of the Service department at patersonsimons. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service and Aftermarket Deputy Manager position at patersonsimons?
Click the "Apply Now" button on this page. You will be redirected to patersonsimons's official application portal hosted on bamboohr where you can submit your application directly.
When was the Service and Aftermarket Deputy Manager job at patersonsimons posted?
This Service and Aftermarket Deputy Manager position at patersonsimons was posted on Dec 3, 2025. Apply as soon as possible — early applications are often reviewed first.
Service and Aftermarket Deputy Manager
patersonsimons
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