Service Controller (Colombo)
Rentokil Initial
Service Controller (Colombo)
Rentokil Initial· ASIA & MENAT
About this role
Plan, schedule, and coordinate daily service activities for technicians and field staff.
Allocate service requests efficiently based on priority, location, and resource availability.
Monitor service schedules and ensure timely completion of assigned jobs.
Coordinate with customers to confirm appointments and service requirements.
Maintain accurate service records, work orders, and scheduling reports.
Liaise with internal departments to ensure availability of parts, equipment, and resources.
Follow up on pending service requests and customer inquiries.
Track technician productivity and service performance metrics.
Assist in resolving scheduling conflicts and operational issues.
Ensure compliance with company service standards and customer service expectations.
G.C.E. Advanced Level (A/L) qualification in any stream.
Diploma or professional qualification in Business Administration, Operations Management, Logistics, Engineering, or a related field will be an added advantage.
Strong communication, organizational, and planning skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Frequently Asked Questions
Is the salary disclosed for the Service Controller (Colombo) position at Rentokil Initial?
The salary for this Service Controller (Colombo) role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Controller (Colombo) position at Rentokil Initial located?
This Service Controller (Colombo) role at Rentokil Initial is based in Peliyagoda, Western Province, Sri Lanka. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Service Controller (Colombo) at Rentokil Initial belong to?
This Service Controller (Colombo) position is part of the ASIA & MENAT department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Controller (Colombo) position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Service Controller (Colombo) job at Rentokil Initial posted?
This Service Controller (Colombo) position at Rentokil Initial was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Controller (Colombo)
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.