Service Coordinator

fsgยท Customer Service
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๐Ÿ“ Dallas, TX, USFULL TIME

About this role

Overview

As a Service Coordinator, you will be responsible for opening, dispatching, and maintaining service work orders within SLA requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook. We are looking for career-minded candidates who are willing to take on a challenging and rewarding role.

Responsibilities

  • Enter and dispatch work orders.
  • Ensure that work orders have been received by subcontractors.
  • Verify the scheduled time and date of the work.
  • Enter accurate and complete notes in the system of correspondence with customers and subcontractors.
  • Act on all incoming phone calls.
  • Closing all service calls in the system when work is complete.
  • Update customer web-based portals.
  • Effectively manage the dashboard and maintain customer as well as FSG SLA requirements.
  • Purchasing support.
  • Accounts Payable Processing.
  • Accounts Receivable Processing.
  • Other duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Valid Driver's License.
  • Must be able to pass drug and background screen.
  • Thrive and adapt to a fast-paced dynamic environment.
  • Maintain a strong ability to manage and complete projects under tight deadlines.
  • Possess professional written and oral communication skills.
  • Maintain an ability to see the larger picture.
  • Retain a positive attitude with open, respectful communication.
  • Be a resourceful problem solver who values creativity in decision-making.
  • Possess high organizational skills.
  • Be able to delegate, monitor, and adjust action items.

Frequently Asked Questions

Is the salary disclosed for the Service Coordinator position at fsg?
The salary for this Service Coordinator role at fsg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Coordinator position at fsg located?
This Service Coordinator role at fsg is based in Dallas, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Coordinator role at fsg full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Coordinator role in the Customer Service department at fsg.
Which team or department does the Service Coordinator at fsg belong to?
This Service Coordinator position is part of the Customer Service department at fsg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Coordinator position at fsg?
Click the "Apply Now" button on this page. You will be redirected to fsg's official application portal hosted on icims where you can submit your application directly.
When was the Service Coordinator job at fsg posted?
This Service Coordinator position at fsg was posted on Oct 22, 2025. Apply as soon as possible โ€” early applications are often reviewed first.
Service Coordinator
fsg
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