Service Delivery Director

HCLTech
Apply Now ↗
📍 Chennai, India

About this role

Job Summary

Job Title: Data Delivery Leader – Financial Services (Banking, P&C, Life & Annuities)

Role Summary

Lead enterprise data delivery across a Financial Services portfolio spanning Banking, Property & Casualty Insurance, and Life & Annuities. Drive business value through scalable data, analytics, and AI-driven insights using modern data platforms such as Snowflake and DBT. Act as a strategic partner to C-level executives, enabling data-driven decision-making to improve product performance, revenue growth, and profitability (top and bottom line impact).

Key Responsibilities

Key Responsibilities

  • Own end-to-end delivery of enterprise data, analytics, and insight programs across multiple financial services domains.
  • Partner directly with C-suite executives and senior business leaders to define data strategies and drive business outcomes.
  • Lead implementation of modern data platforms using Snowflake, DBT, cloud data ecosystems, and semantic layers.
  • Enable AI-first and analytics-driven transformation, embedding AI/ML use cases into business decisioning, forecasting, and customer insights.
  • Deliver actionable insights to improve product performance, customer experience, risk management, and financial outcomes.
  • Establish scalable data architecture, governance, and data quality frameworks across domains.
  • Lead cross-functional global teams including data engineers, analysts, architects, and business stakeholders.
  • Drive delivery excellence, roadmap execution, and value realization from data investments.

Skill Requirements

Required Experience & Skills

  • 15+ years of experience in data, analytics, or technology delivery leadership, preferably in Financial Services.
  • Strong domain exposure across Banking, P&C Insurance, and Life & Annuities.
  • Deep hands-on or leadership experience with Snowflake, DBT, cloud data platforms (AWS/GCP).
  • Proven track record of delivering enterprise-scale data platforms, analytics solutions, and AI/ML-driven insights.
  • Strong executive presence with demonstrated success in managing C-level stakeholders and influencing business strategy.
  • Experience driving measurable business outcomes through data (revenue growth, cost optimization, risk reduction).

Other Requirements

Core Competencies

  • Executive & C-Level Stakeholder Management
  • Data & Analytics Strategy Leadership
  • AI-First & Insight-Driven Mindset
  • Financial Services Domain Expertise
  • Snowflake & DBT Ecosystem Mastery
  • Business Value & Outcome Orientation
  • Enterprise Data Governance & Architecture
  • Cross-functional Leadership & Influence
  • Strategic Thinking with Execution Focus

Frequently Asked Questions

Is the salary disclosed for the Service Delivery Director position at HCLTech?
The salary for this Service Delivery Director role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Delivery Director position at HCLTech located?
This Service Delivery Director role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Service Delivery Director position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Service Delivery Director job at HCLTech posted?
This Service Delivery Director position at HCLTech was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Delivery Director
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.