Service Desk Technician
SOSi1
Full time
Service Desk Technician
About this role
Title: Service Desk Technician
Location: Cherry Hill, NJ
Job Type: 3-6 Months Contract to Hire
Responsibilities:
The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple clients.
- Windows Server Management
- Network Management
- Customer Support
o Administration of Windows servers in SMB environments
o Batch and PowerShell scripting
o Server deployments and migrations
o Group Policy creation and maintenance
o Make recommendations for hardware and software upgrades
o Configuration and deployment of SMB class routers, switches, and access points
o Configuration and troubleshooting of site-to-site VPN connections
o Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems
o Make recommendations for hardware and software upgrades
o Provide remote support for desktops, laptops, printers, servers and other computer related devices
o Provide on-site support at client locations
o Troubleshoot hardware and software problems in Windows and Mac environments
o Participate on an on-call schedule
o Perform other duties and responsibilities as assigned by the MSP Manager
Required Skills:
- Must exhibit a clear, friendly, professional phone manner.
- Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
- Able to handle multiple projects and assignments with attention to detail.
- Microsoft Windows Operating Systems (Desktop and Server)
- VMWare and Hyper-V installation, configuration, and management
- Active Directory, Group Policy, Mac OSX, SMB Routers (Sonicwall, Watchguard, FortiNet).
- Basic Batch and PowerShell scripting
- Microsoft Office 365 management
- Must have transportation
- Must be able to physically lift and move computer equipment
Frequently Asked Questions
Is the salary disclosed for the Service Desk Technician position at Two95 International Inc?
The salary for this Service Desk Technician role at Two95 International Inc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Technician position at Two95 International Inc located?
This Service Desk Technician role at Two95 International Inc is based in Cherry Hill, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Technician role at Two95 International Inc full-time or part-time?
This is listed as a Full time position. It is posted as a Service Desk Technician role at Two95 International Inc.
How do I apply for the Service Desk Technician position at Two95 International Inc?
Click the "Apply Now" button on this page. You will be redirected to Two95 International Inc's official application portal hosted on workable where you can submit your application directly.
When was the Service Desk Technician job at Two95 International Inc posted?
This Service Desk Technician position at Two95 International Inc was posted on Jul 28, 2021. Apply as soon as possible — early applications are often reviewed first.
Service Desk Technician
Two95 International Inc
You'll be redirected to Two95 International Inc's official application page on workable.