Service Lane Manager
bermanautogroup
Service Lane Manager
bermanautogroup· Berman Star Nissan
About this role
Company Description
Job Description
Berman Star Nissan is looking for a Service Lane Manager to add to the team!
Location: Niles, IL
Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR)
You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.
We offer:
- Competitive PTO Policy
- Multiple Low-Cost Medical Insurance Options
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability
- 401K
- Automotive Service & Sales Discounts
Responsibilities
- Oversee daily service department operations to ensure efficiency and profitability
- Lead and motivate a team of service advisors, technicians, and support staff
- Develop and implement strategies to increase revenue and customer retention
- Train and mentor team members to improve performance and service quality
- Ensure all service work meets manufacturer standards and customer expectations
- Hire and develop service advisors and technicians
- Address customer concerns promptly and professionally to resolve issues
- Monitor key performance indicators (KPIs) and adjust strategies to meet goals
Qualifications
- 4 years of experience as a Dealership Service Advisor; preferred Service Lane Manager experience
- Proven leadership ability to mentor and train team members
- Proficient time management and organizational skills
- Excellent communication and interpersonal skills
- Strong understanding of automotive service operations and profitability strategies
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Frequently Asked Questions
What is the salary for the Service Lane Manager role at bermanautogroup?
The listed salary for this Service Lane Manager position at bermanautogroup is USD 125K+. This is an Full time role.
Where is the Service Lane Manager position at bermanautogroup located?
This Service Lane Manager role at bermanautogroup is based in Illinois, Niles, Niles, Illinois, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Lane Manager role at bermanautogroup full-time or part-time?
This is listed as a Full time position. It is posted as a Service Lane Manager role in the Berman Star Nissan department at bermanautogroup.
Which team or department does the Service Lane Manager at bermanautogroup belong to?
This Service Lane Manager position is part of the Berman Star Nissan department at bermanautogroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Lane Manager position at bermanautogroup?
Click the "Apply Now" button on this page. You will be redirected to bermanautogroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Service Lane Manager job at bermanautogroup posted?
This Service Lane Manager position at bermanautogroup was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Lane Manager
bermanautogroup · 💰 USD 125K+
You'll be redirected to bermanautogroup's official application page on SmartRecruiters.