Service Manager

cecilmotorsยท Service
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๐Ÿ“ Hondo, Texas, United StatesFull Time

About this role

Join Our Team

Cecil Atkission Motors is seeking an experienced, motivated, and customer-focused Service Manager to lead our service department. The ideal candidate is a proven leader with strong operational knowledge, a commitment to exceptional customer service, and the ability to motivate and develop a high-performing team while driving profitability and efficiency.

Key Responsibilities

  • Oversee the daily operations of the service department.
  • Lead, coach, and develop service advisors, technicians, and support staff.
  • Ensure outstanding customer satisfaction by addressing concerns promptly and professionally.
  • Monitor workflow, technician productivity, and shop efficiency to maximize performance.
  • Maintain compliance with manufacturer standards, company policies, and safety regulations.
  • Review financial performance, control departmental expenses, and achieve sales and profitability goals.
  • Manage scheduling, repair order quality, and vehicle delivery timelines.
  • Work closely with the Parts Department to ensure timely availability of parts.
  • Recruit, train, and retain top-performing team members.
  • Foster a positive, team-oriented work environment focused on accountability and continuous improvement.

Qualifications

  • Minimum of 3โ€“5 years of automotive service management experience.
  • Strong leadership, communication, and organizational skills.
  • Proven ability to manage budgets, departmental KPIs, and profitability.
  • Excellent customer service and conflict resolution skills.
  • Experience with dealership management systems (DMS) preferred.
  • Valid driver's license with an acceptable driving record.

What We Offer

  • Competitive compensation
  • Performance-based incentive opportunities
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Ongoing training and professional development
  • Career advancement opportunities within a growing dealership group

Why Cecil Atkission Motors?

At Cecil Atkission Motors, we pride ourselves on delivering exceptional customer experiences while providing our employees with the tools, training, and support they need to succeed. If you're a results-driven leader with a passion for the automotive industry, we'd love to hear from you.

Frequently Asked Questions

Is the salary disclosed for the Service Manager position at cecilmotors?
The salary for this Service Manager role at cecilmotors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Manager position at cecilmotors located?
This Service Manager role at cecilmotors is based in Hondo, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Manager role at cecilmotors full-time or part-time?
This is listed as a Full Time position. It is posted as a Service Manager role in the Service department at cecilmotors.
Which team or department does the Service Manager at cecilmotors belong to?
This Service Manager position is part of the Service department at cecilmotors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Manager position at cecilmotors?
Click the "Apply Now" button on this page. You will be redirected to cecilmotors's official application portal hosted on bamboohr where you can submit your application directly.
When was the Service Manager job at cecilmotors posted?
This Service Manager position at cecilmotors was posted on Jul 21, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Service Manager
cecilmotors
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