Service Manager

Grecotel· KOS
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📍 Kos, Southern Aegean, Greece

About this role

START NOW. LEAD INTO 2027

Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

  • Manage and supervise the day-to-day operations of all service restaurants within the hotel
  • Ensure high levels of customer satisfaction by consistently delivering exceptional service
  • Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations
  • Oversee staffing requirements, including training and performance management
  • Collaborate with the culinary team to ensure high-quality food and beverage offerings
  • Handle guest feedback and resolve any issues or complaints in a timely and effective manner
  • 2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting
  • Bachelor's degree in Hospitality Management or a related field is preferred
  • Strong knowledge of food and beverage operations
  • Excellent leadership and team management skills
  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Fluency in English, knowledge of additional languages will be considered as an asset
  • Competitive salary package and additional benefits
  • Career development within Greece's leading hospitality group
  • Opportunities for internal mobility and long-term career growth
  • Accommodation (if necessary) and full board
  • Transportation support and/or travel expenses
  • Access to training and educational programs
  • A dynamic and supportive working environment
  • Employee discounts across Grecotel hotels and selected partner businesses
  • A people-focused culture built on teamwork, respect and excellence

Frequently Asked Questions

Is the salary disclosed for the Service Manager position at Grecotel?
The salary for this Service Manager role at Grecotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Manager position at Grecotel located?
This Service Manager role at Grecotel is based in Kos, Southern Aegean, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Service Manager at Grecotel belong to?
This Service Manager position is part of the KOS department at Grecotel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Manager position at Grecotel?
Click the "Apply Now" button on this page. You will be redirected to Grecotel's official application portal hosted on workable where you can submit your application directly.
When was the Service Manager job at Grecotel posted?
This Service Manager position at Grecotel was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Manager
Grecotel
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You'll be redirected to Grecotel's official application page on workable.