Service Now Developer

inetum2· Software Development - PT
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📍 Lisbon📍 Lisbon, Lisbon, Portugal📍 ptFull time

About this role

Company Description

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job Description

We are expanding our IT team and are looking for a ServiceNow Developer (ITSM) to support the ongoing implementation and evolution of our ServiceNow platform.

Strong knowledge on ITSM modules:

  • Configure, customize, and maintain ServiceNow ITSM modules following ServiceNow best practices.
  • Participate in the implementation of Incident Management, Problem Management, and future applications in ServiceNow.
  • Gather, analyze, and translate business requirements into scalable ServiceNow solutions.
  • Ensure platform configurations remain maintainable, upgrade-friendly, and aligned with ServiceNow standards.
  • Maintain technical and functional documentation to ensure knowledge sharing and platform sustainability.
  • Support end users during the rollout of new functionalities and provide guidance on platform usage.
  • Collaborate closely with ServiceNow Business Analyst to continuously improve IT service management processes.
  • Contribute to platform governance, quality assurance, and continuous improvement initiatives.
  • Stay informed about new ServiceNow capabilities and recommend improvements that add value to the organization.
  • Create dashboards whenever needed

What We’re Looking For:

  • Minimum 3 years of experience with ServiceNow 
  • Experience with development and deployment in ServiceNow
  • Experience in troubleshooting and problem-solving
  • Knowledge of ITSM Service Now
  • Strong analytical skills and solution-oriented mindset
  • Good communication skills and team spirit

Requirements

  • Bachelor’s degree in Computer Science or a related field
  • English level B2–C1

Nice to Have:

  • ServiceNow CSA certification
  • Javascript, REST APIs and IntegrationHub
  • ITIL Foundation

Qualifications

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Service Now Developer position at inetum2?
The salary for this Service Now Developer role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Now Developer position at inetum2 located?
This Service Now Developer role at inetum2 is based in Lisbon, Lisbon, Lisbon, Portugal, pt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Now Developer role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a Service Now Developer role in the Software Development - PT department at inetum2.
Which team or department does the Service Now Developer at inetum2 belong to?
This Service Now Developer position is part of the Software Development - PT department at inetum2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Now Developer position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Service Now Developer job at inetum2 posted?
This Service Now Developer position at inetum2 was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Now Developer
inetum2
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