Shelter Worker/Resident Assistant - Women's Shelter (On Call)

usesalvationarmy· Human Services
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📍 Rochester, NY, USOTHER💰 USD 17–17/yr

About this role

Overview

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to Hope House residents and create a hospitable and safe environment in the shelter. On Call Residents must agree to work at least one 8-hour shift per month, and cover at least 3 Salvation Army holidays throughout the calendar year.

Responsibilities

  • Provide support to shelter residents.
  • Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift.
  • Conduct security wanding upon resident admission, as well as random wand checks.
  • Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.
  • Make referrals to alternative emergency shelter providers when Program beds are unavailable.
  • Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner.
  • Check your individual work email daily.
  • Attend and participate in monthly Staff meetings/Resident meetings.
  • Attend relevant In-Service training/conferences, as requested.
  • Complete all mandatory training (in-person and online) in a timely manner.
  • Clean linens, maintain cleanliness of the facility (inside and perimeter).
  • Other duties as assigned.

    • Qualifications

  • Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.
  • Crisis intervention, interpersonal and communication skills needed.
  • Ability to work in a continually changing and challenging environment.
  • Flexibility in personal work schedule. Must be available for relief hours as needed.
  • Basic computer skills required for completion of intakes, time sheets, email, daily logs.

    • Frequently Asked Questions

    What is the salary for the Shelter Worker/Resident Assistant - Women's Shelter (On Call) role at usesalvationarmy?
    The listed salary for this Shelter Worker/Resident Assistant - Women's Shelter (On Call) position at usesalvationarmy is USD 17–17/yr. This is an OTHER role.
    Where is the Shelter Worker/Resident Assistant - Women's Shelter (On Call) position at usesalvationarmy located?
    This Shelter Worker/Resident Assistant - Women's Shelter (On Call) role at usesalvationarmy is based in Rochester, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Shelter Worker/Resident Assistant - Women's Shelter (On Call) role at usesalvationarmy full-time or part-time?
    This is listed as a OTHER position. It is posted as a Shelter Worker/Resident Assistant - Women's Shelter (On Call) role in the Human Services department at usesalvationarmy.
    Which team or department does the Shelter Worker/Resident Assistant - Women's Shelter (On Call) at usesalvationarmy belong to?
    This Shelter Worker/Resident Assistant - Women's Shelter (On Call) position is part of the Human Services department at usesalvationarmy. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Shelter Worker/Resident Assistant - Women's Shelter (On Call) position at usesalvationarmy?
    Click the "Apply Now" button on this page. You will be redirected to usesalvationarmy's official application portal hosted on icims where you can submit your application directly.
    When was the Shelter Worker/Resident Assistant - Women's Shelter (On Call) job at usesalvationarmy posted?
    This Shelter Worker/Resident Assistant - Women's Shelter (On Call) position at usesalvationarmy was posted on Mar 20, 2026. Apply as soon as possible — early applications are often reviewed first.
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    Shelter Worker/Resident Assistant - Women's Shelter (On Call)
    usesalvationarmy · 💰 USD 17–17/yr
    Apply for this role ↗

    You'll be redirected to usesalvationarmy's official application page on icims.