Shift Lead
bandq
OTHER💰 GBP 29K+/yr
Shift Lead
highway140enterprises· Front of House
About this role
Job Title: Restaurant Shift Lead
Position Summary
The Shift Lead is responsible for overseeing daily operations during assigned shifts, ensuring excellent customer service, efficient team performance, and compliance with company policies. This role acts as the on-duty leader, supporting both front-of-house and back-of-house teams while maintaining smooth operations and a positive work environment.
Key Responsibilities
Shift Operations
- Lead and manage daily shift activities, ensuring smooth and efficient service
- Open and/or close the restaurant following established procedures
- Monitor workflow and adjust staffing or tasks as needed
- Ensure cleanliness, organization, and food safety standards are maintained
Team Leadership
- Supervise, support, and motivate team members during shifts
- Assign duties and ensure employees are performing effectively
- Provide on-the-spot coaching and guidance
- Address employee concerns and escalate issues when necessary
Customer Service
- Deliver and uphold high standards of guest service
- Handle customer concerns or complaints professionally and promptly
- Ensure a welcoming and positive dining experience for all guests
Cash Handling & Compliance
- Manage cash drawers, POS systems, and end-of-shift reconciliations
- Follow all company policies, including safety, labor, and health regulations
- Ensure proper documentation of incidents, voids, and comps
Training & Support
- Assist with onboarding and training new employees
- Reinforce company procedures, service standards, and menu knowledge
- Support ongoing development of team members
Qualifications
- Previous restaurant or hospitality experience required
- Prior supervisory or leadership experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and make quick decisions
- Basic understanding of POS systems and cash handling
- Flexible availability, including evenings, weekends, and holidays
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 25–50 lbs as needed
- Comfortable working in a fast-paced, high-volume environment
Compensation & Benefits
- Hourly rate: $25–$28per hour
- Opportunities for advancement
- Employee meal discounts
- [Add any benefits specific to your business]
Reporting Structure
Reports to: Owners
Frequently Asked Questions
What is the salary for the Shift Lead role at highway140enterprises?
The listed salary for this Shift Lead position at highway140enterprises is USD 25–28. This is an Seasonal FT role.
Where is the Shift Lead position at highway140enterprises located?
This Shift Lead role at highway140enterprises is based in El Portal, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Lead role at highway140enterprises full-time or part-time?
This is listed as a Seasonal FT position. It is posted as a Shift Lead role in the Front of House department at highway140enterprises.
Which team or department does the Shift Lead at highway140enterprises belong to?
This Shift Lead position is part of the Front of House department at highway140enterprises. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Lead position at highway140enterprises?
Click the "Apply Now" button on this page. You will be redirected to highway140enterprises's official application portal hosted on bamboohr where you can submit your application directly.
When was the Shift Lead job at highway140enterprises posted?
This Shift Lead position at highway140enterprises was posted on Mar 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Lead
highway140enterprises · 💰 USD 25–28
You'll be redirected to highway140enterprises's official application page on bamboohr.