Shift Manager

Overview

Shift Manager (4 on 4 off Nights)  

Kinnerton Confectionery - Fakenham (NR21 8AF, North Norfolk)

As a Shift Manager at Kinnerton, you will lead all operational activity for your assigned shift. Responsible for delivering our chocolate production plan safely, efficiently, and on time, you will manage a team of production staff, driving performance across multiple lines, ensuring all KPI's for safety, quality, cost, and output are consistently achieved. As a people-focused leader, you will champion safety and food compliance, drive continuous improvement, and coach your team to build skills and capability.

Position Type: Full-time, PermanentHours: 4 on 4 off Nights - 18:00 - 06:00 across a 24/7 operationSalary:£40,800.00 - £45,009.54 

Key Benefits: Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year.

Closing date: 14/08/2026

Responsibilities

• Manage your shift team (Production Operatives, Machine Operatives, Mixers and Team Leaders, as well as seasonal agency staff) to deliver production plans safely and efficiently.
• Drive performance on the lines, ensuring KPIs for quality, safety, and productivity are met.
• Promote a ‘Safety First’ culture and maintain compliance with food safety standards.
• Support continuous improvement initiatives for your department.
• Develop and coach your team, ensuring skills and training plans are in place.

Qualifications

• Experience managing large teams in a manufacturing environment.
• Strong process knowledge in manufacturing equipment and food safety standards with the FMCG industry. 
• Excellent communication, problem-solving, and leadership skills.
• Strong literacy and numeracy skills, with the ability to write clear handovers, professional emails, and maintain accurate documentation.
• Additional qualifications in Food Safety, HACCP and CI/Lean would also be desirable.

Rewards Benefits

• 23.5 days annual holiday entitlement
• 4% employer and 5 % employee pension plan
• Life assurance plan x4 basic salary
• Various salary sacrifice schemes including pension payments, cycle to work and electric car (subject to meeting minimum criteria)
• Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year

About Us

Our Fakenham site operates across three key production areas - Novelty, Nut, and Moulding, each led by a Plant Manager and supported by dedicated Shift Managers working on a 4 on 4 off pattern across days and nights. This role is based on the night shift within our Nut Area. The site is a 11,000m² facility producing over 8,500 tonnes of confectionery annually, including NOMO – the UK’s #1 free-from chocolate brand. With advanced technology and a nut-safe promise, we supply major retailers and co-manufacture for some of the world’s biggest confectionery brands. Every year, we produce over 5 million advent calendars and 30 million Easter eggs – making this a fast-paced, innovative environment where no two days are the same.

Application & Interview Process

Please apply online via our careers portal: create your account, upload your CV, and answer all requested questions. You will then be contacted by our Talent Acquisition team and, if progressed, enter a two-stage interview process at our Fakenham site, including a factory tour and the opportunity to meet the team.

Kinnerton Confectionery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage.