Shift Manager
raisingcanes
Full time
Shift Manager
comfortsuitespi· Front Office
About this role
Job Overview:
The Shift Manager is responsible for the day-to-day operations of the hotel during their assigned shift. They are responsible for managing staff, ensuring guest satisfaction, and maintaining the smooth and efficient functioning of the hotel.
Key Responsibilities:
- Welcome all visitors to the hotel in a warm and friendly manner, ensuring that all guests receive prompt service
- Obtain feedback from guests and discuss ways for improvement
- Complete inspections/property walks with hotel security of all facilities ensuring there are no deficiencies, and if so, report to the necessary department leaders.
- Manage, direct and ensure high guest satisfaction in the delivery of all services.
- Maintain a clean, comfortable, and safe environment for guests and staff
- Manage hotel operations, including check-in and check-out procedures, room assignments, and billing
- Respond to emergencies and take appropriate action
- Adhere to hotel policies, procedures, and safety regulations
- Completion of end of shift reports detailing all action items for the following day and highlighting all guests' interactions and concerns
Skills & Qualifications:
- Bachelor's degree in hospitality management or a related field
- Experience with hotel systems and software preferred
- Minimum of 3 years' experience in hotel industry
- Minimum of 3 years in a leadership role
- Strong leadership and decision-making abilities
- Excellent communication, interpersonal and problem-solving skills
- Knowledge of Health and Safety standards within the hotel.
Additional Skills:
- Must be self-motivated and energetic.
- Maintain routine records and prepare reports.
- Must be organized and possess good work habits, giving attention to details.
- A proven record of team leadership skills with ability to schedule, coach, train and support team members, ensuring they perform in accordance with established hotel standards.
- Attention to detail and the ability to follow and present instructions thoroughly.
- Ability to work effectively with all departments.
- Working knowledge of Excel and Microsoft Word.
Frequently Asked Questions
Is the salary disclosed for the Shift Manager position at comfortsuitespi?
The salary for this Shift Manager role at comfortsuitespi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Manager position at comfortsuitespi located?
This Shift Manager role at comfortsuitespi is based in Nassau, Bahamas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Manager role at comfortsuitespi full-time or part-time?
This is listed as a Full Time position. It is posted as a Shift Manager role in the Front Office department at comfortsuitespi.
Which team or department does the Shift Manager at comfortsuitespi belong to?
This Shift Manager position is part of the Front Office department at comfortsuitespi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Manager position at comfortsuitespi?
Click the "Apply Now" button on this page. You will be redirected to comfortsuitespi's official application portal hosted on bamboohr where you can submit your application directly.
When was the Shift Manager job at comfortsuitespi posted?
This Shift Manager position at comfortsuitespi was posted on Jun 21, 2024. Apply as soon as possible — early applications are often reviewed first.
Shift Manager
comfortsuitespi
You'll be redirected to comfortsuitespi's official application page on bamboohr.