Site Reliability Engineer I

SITE RELIABILITY ENGINEER I 

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Site Reliability Engineer I, you’ll drive our technology vision forward and push the boundaries of innovation with cutting-edge solutions. This is your opportunity to work with groundbreaking technology and tackle complex challenges, shaping of future of our tech landscape. If you are passionate about innovation and eager to make a difference, we would love to have you as a part of our dynamic and forward-thinking team. 

OPPORTUNITY HAPPENS HERE — REALIZE YOURS 

Alongside the best and the brightest, you will regularly: 

• Be the frontline hero supporting critical web applications across Development, Beta, and Production environments including rotating on-call duties to keep systems running 24/7. 

• Solve high-impact technical puzzles by digging into complex issues, identifying root causes, and delivering fast, effective resolutions across multiple systems. 

• Collaborate across teams, triage escalations, partner with other support tiers, and interface with tech teams and stakeholders to drive companywide success. 

• Contribute to agile innovation by participating in Agile/SAFe processes and supporting deployments in both on-prem and cloud environments (AWS/Azure). 

• Champion customer experience by managing escalations professionally, resolving concerns efficiently, and ensuring every interaction reflects our commitment to excellence. 

• Stay sharp and SLA-compliant by balancing urgency with precision and maintaining high service standards in every aspect of technical support. 

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT 

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a J Site Reliability Engineer I, these skills are essential for success: 

• Abilities: Strong understanding of object-oriented programming and SDLC, with hands-on experience in scripting (C#, Java, Python), basic SQL/Postgres, code branching/merging, and cloud computing best practices—including deployment, management, and security—combined with solid project management and communication skills. 

• Experience: 1-3 years of experience in SRE, Technical Support, or Software Engineering. 

• Education: Bachelor's degree in Computer Science, Computer Engineering or equivalent experience. 

• Location: This job is hybrid and will require you to be in the office(Boston, Maitland, or Milwaukee) 25% of the time.

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SHARED AMBITION. INSPIRED FUTURE. 

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.  

• People First. We pride ourselves in bringing talented people together and treating one another with care.  

• Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.  

• Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. 

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee