Slot Technician - Slot Operations

RESPONSIBILITIES 

• Supports the excitement on the gaming floor by assisting with new slot machine installs, software upgrades, theme conversions and slot machine moves.  

• Assists with jackpot wins by ensuring slot machine integrity.  

• Performs preventative maintenance on machines and casino equipment to ensure the integrity and proper functionality of casino equipment.  

• Responsible for documenting, reporting and sharing information.  

• Ensure the cleanness of their working areas and the gaming floor. 

• Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations. 

• Other duties as assigned 

QUALIFICATIONS 

• A Secondary School diploma or comparable combination of equivalent working experience and education with a background in electronics. 

• 1+ years’ hands on working experience in a Slot Operations or Electronics area. 

• Strong organizational, interpersonal, analytical, communication. 

• Working knowledge of computer software packages and the ability to troubleshoot electronic equipment. 

• Able to multitask, prioritize and manage time efficiently 

• Able to take initiative to recommend projects, product improvements. 

• An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment 

SKILLS 

• Strong leadership and interpersonal skills  

• Excellent interpersonal, oral and written communication skills. 

• Meticulous, organized and accurate 

• Extreme confidentiality. 

• Familiarity with a variety of computer systems and applications. 

• Be flexible to work varying shifts and time schedules as needed. 

• Communicate effectively with all levels of employees and guests. 

• Manage multiple details and tasks concurrently in a changing environment. 

• Able to work effectively in a team environment. 

• Analyze and think about how possible solutions impact on the entire operation. 

PHYSICAL DEMANDS 

• Ability to stand and sit for extended periods of time. 

• Ability to walk distances. 

• Ability to lift 30 to 40 lbs. 

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.