Software Support and Development Engineer (m/f/d)

kiongroup· Dematic GmbH (ILD-D)
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📍 Augsburg, GermanyFull time
Full timeDematic GmbH (ILD-D)

About this role

Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.
With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.
Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

We offer:

  • Benefits of an International MDax Group (KION Group)
  • Plenty of room for creativity in a rapidly growing company
  • Flexible and mobile working
  • Individual support and development
  • Employee discounts

Tasks and Qualifications:

Your Tasks:

Assumption of on-call duties in an international environment

Service delivery manager for new and long-term existing customers

Carrying out software support incl. documentation of incoming service cases including description of solutions

Project collaboration in software projects (CS, MU, PS, IS)

International project commissioning and after-go-live support

Service support for existing customers (WCS, MFC)

Software development for WCS, MFC and OFS systems (PTL, PbV)

Change request processing for existing customers

Your Qualifications:

Experience with 24/7 on-call 2nd level support

High level of service and customer orientation

Knowledge in the automation environment / warehouse management systems

Knowledge of the logistics IT environment

Good written and spoken English & German

Willingness to travel

Experience with sophisticated software architectures

Experience in Java software development (min. 3 years of professional experience desirable)

Confident handling of databases (Oracle)

Frequently Asked Questions

Is the salary disclosed for the Software Support and Development Engineer (m/f/d) position at kiongroup?
The salary for this Software Support and Development Engineer (m/f/d) role at kiongroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Software Support and Development Engineer (m/f/d) position at kiongroup located?
This Software Support and Development Engineer (m/f/d) role at kiongroup is based in Augsburg, Germany. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Software Support and Development Engineer (m/f/d) role at kiongroup full-time or part-time?
This is listed as a Full time position. It is posted as a Software Support and Development Engineer (m/f/d) role in the Dematic GmbH (ILD-D) department at kiongroup.
Which team or department does the Software Support and Development Engineer (m/f/d) at kiongroup belong to?
This Software Support and Development Engineer (m/f/d) position is part of the Dematic GmbH (ILD-D) department at kiongroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Software Support and Development Engineer (m/f/d) position at kiongroup?
Click the "Apply Now" button on this page. You will be redirected to kiongroup's official application portal hosted on workday where you can submit your application directly.
When was the Software Support and Development Engineer (m/f/d) job at kiongroup posted?
This Software Support and Development Engineer (m/f/d) position at kiongroup was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Software Support and Development Engineer (m/f/d)
kiongroup
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You'll be redirected to kiongroup's official application page on Workday.