Solutions Analyst, Business Operations, Dealer Solutions

Job Description:

Title: Solutions Analyst, Business Operations, Dealer Solutions

Location: Remote USA

Reports to: Head of Business Operations, Dealer Solutions

The Role:

An individual-contributor role that supports the Dealer Solutions team, working in the Business Operations group.

Business Operations serves as a hub to keep the Dealer Solutions team connected, organized and disciplined.

The Analyst will support this effort through:

(1) the creation and maintenance of ongoing financial reports

(2) the monitoring the new product development process to keep Dealer Solutions, Product and Marketing on track

(3) the execution of other ad hoc projects that span Dealer Solutions teams (e.g. Sales, Customer Success, etc.)

The Impact You Will Have in This Role:

What You'll Be Doing in This Role:

• Maintain the weekly sales pipeline report and forecast
• Track KPI for each Dealer Solutions team
• Work closely with Customer Solutions to aggregate and analyze customer needs, usage data, and feedback across all four solution areas and ~27 in-scope products
• Partner with Dealer Solutions and Product Managers to translate findings into prioritized roadmap milestones and clear requirements
• Maintain a single, de-duplicated backlog of cross-area requests and track them to delivery
• Produce reporting and dashboards that give Dealer Solution leaders and leadership a shared view of the product development process
• Ensure accuracy of pipeline and KPI reporting
• Ensure quality and timeliness of roadmap requirements delivered to Product
• Drive reduction in duplicate/overlapping requests reaching Product
• Drive and sustain adoption of shared reporting by solution leaders; cycle time from request to roadmap decision

Qualifications of this Role:

This position has a starting salary range of $70,500 – $80,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. 

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.