Specialist, Fraud Monitoring (Evening Shift)

Specialist, Fraud Monitoring (Evening Shift) – Vilnius, Lithuania                           

Would you like to help customers with the risks of financial fraud? Are you ready to work for a company that has fully embraced digitalization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Specialist, Fraud Monitoring.

Western Union powers your pursuit.

You’ll work in our Digital Risk division, Digital Monitoring Team, and will monitor newly developed fraud patterns, perform analysis of high-risk transactions, and determine if transactions are fraudulent. The responsibilities might increase depending on business needs.

Role Responsibilities

• Monitor and analyze digital transaction activity to identify potential fraud patterns.  

• Conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity. 

• Assess and recommend risk decision rule changes to manage new fraud patterns. 

• Recommend new and enhanced fraud monitoring reports and processes to continually improve fraud monitoring. 

• Perform active supervision and manage his supervisor’s special projects and agenda.

• Perform Quality Assurance Monitoring evaluations.

• Work closely with other Digital teams to share fraud patterns and mitigation tactics.

• Investigation and analysis of credit risks, working with guidelines established by the organization. 

• Understand industry dynamics and trends to identify service & support products, opportunities and partnerships. 

• Familiarity with AI-powered tools and an interest in applying them to fraud investigations, process improvement, and workflow optimization would be nice to have.

• Be flexible and open to new responsibilities.

Role Requirements

• Bachelor’s degree in Business Administration, Finance, or equivalent experience.

• 1-3 years of analysis, reporting, or fraud monitoring experience; familiarity with Business Rule Management engines is an advantage.

• Demonstrated analytical, organizational, and customer service skills, with the ability to grasp new concepts quickly and deliver results.

• Strong communication skills, self-motivation, and a proactive, results-oriented approach; confidence in making decisions with minimal supervision.

• Proficiency in Microsoft Excel and at least basic SQL knowledge.

• Fluent in English (written and verbal); additional language skills are an advantage.

• Ability to work under pressure, both independently and as part of a team.

• Availability to work rotating shifts from 14:00 to 22:30, including weekends and public holidays.

Work Shift

Hybrid 

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

Salary

The monthly gross base salary range is 2,031 – 2,708 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#cvbankas

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.