Specialist, Market Access Operations

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Job Function:

Market Access

Job Sub Function:

Reimbursement

Job Category:

Professional

All Job Posting Locations:

Shanghai, China

Job Description:

DePuy Synthes is recruiting for a Specialist Market Access Operations, located in Shanghai.

The role is responsible for end‑to‑end operational support and execution of DPS China’s tendering and VBP activities, as well as broader market access operational processes and data management. 

This role serves as the national MA operations backbone, ensuring accuracy, timeliness, compliance, and continuity of all tender‑ and access‑related operational work, while enabling GAMA leadership, Market Access, and BU teams to focus on strategy and external engagement. 

Key Responsibilities 

1. Tendering & Centralized Procurement Operations (Core Responsibility) 

• Work closely with Tender / Bidding Managers, Market Access and BU teams to provide end‑to‑end operational support for:  

• National and provincial tendering 

• Centralized volume‑based procurement (VBP) projects 

• Collect, prepare, and manage:  

• Company qualifications and certificates 

• Product registrations and technical documentation 

• Pricing information (company and competitor) 

• Prepare tender submission materials in accordance with project requirements 

• Support online price submission and tender system operations 

2. Documentation, Data & System Management 

• Manage centralized collection, standardization, and archiving of:  

• Tender documents 

• Procurement results 

• Pricing and winning bid information 

• Execute accurate and timely internal and external system data entry, including:  

• Tender / bidding platforms 

• Internal MA or commercial systems 

• Maintain product–system linkages (e.g. tender platforms, product master data) 

• Update product information in line with RA certificate changes or new registrations 

3. Market Access Data Collection & Analysis Support 

• Systematically collect published tender, procurement, and pricing information, including competitor data 

• Support basic project‑level analysis and summaries, including Tender outcomes, Pricing landscape and Access trends 

• Provide reliable operational data inputs to: GAMA Head, Market Access Managers, BU and commercial stakeholders 

4. Cross‑Functional Coordination & Execution Support 

• Act as a key operational interface between GAMA, BU, RA, Finance, and other support functions 

• Ensure alignment and completeness of MA operational inputs across departments 

• Support smooth execution of MA projects by ensuring readiness of all required materials and data 

5. MA Operations Standardization & Continuous Improvement 

• Support the Head of GAMA in:  

• Improving MA operational workflows 

• Enhancing documentation standards and data quality 

• Identify recurring issues or inefficiencies in tender and MA operations 

• Propose practical improvements to enhance efficiency, reliability, and scalability of MA operations 
   

Qualifications 

Education 

• Bachelor’s degree or above 

• Business, Management, Life Sciences, or related fields preferred 

Experience 

• 3–5+ years of relevant experience in:  

• Tendering / bidding operations 

• Centralized procurement (VBP) operations 

• Market access or commercial operations 

• Experience in multinational medical device or pharmaceutical companies strongly preferred 

• Hands‑on experience with medical consumables tendering processes required 

Core Skills & Competencies 

• Strong execution discipline and attention to detail 

• Solid understanding of China tendering and procurement operations 

• Good project coordination and task prioritization capability 

• Strong sense of ownership and reliability under pressure 

• Good communication and collaboration skills 

• Able to manage high‑volume, deadline‑driven operational work with accuracy 

• Proficient in standard office tools and internal systems 

  The role is responsible for end‑to‑end operational support and execution of DPS China’s tendering and VBP activities, as well as broader market access operational processes and data management.

  This role serves as the national MA operations backbone, ensuring accuracy, timeliness, compliance, and continuity of all tender‑ and access‑related operational work, while enabling GAMA leadership, Market Access, and BU teams to focus on strategy and external engagement.

  Key Responsibilities

  1. Tendering & Centralized Procurement Operations (Core Responsibility)

• Work closely with Tender / Bidding Managers, Market Access and BU teams to provide end‑to‑end operational support for:

  • National and provincial tendering

  • Centralized volume‑based procurement (VBP) projects

• Collect, prepare, and manage:

  • Company qualifications and certificates

  • Product registrations and technical documentation

  • Pricing information (company and competitor)

• Prepare tender submission materials in accordance with project requirements

• Support online price submission and tender system operations

• 2. Documentation, Data & System Management

• Manage centralized collection, standardization, and archiving of:

  • Tender documents

  • Procurement results

  • Pricing and winning bid information

• Execute accurate and timely internal and external system data entry, including:

  • Tender / bidding platforms

  • Internal MA or commercial systems

• Maintain product–system linkages (e.g. tender platforms, product master data)

• Update product information in line with RA certificate changes or new registrations

• 3. Market Access Data Collection & Analysis Support

• Systematically collect published tender, procurement, and pricing information, including competitor data

• Support basic project‑level analysis and summaries, including Tender outcomes, Pricing landscape and Access trends

• Provide reliable operational data inputs to: GAMA Head, Market Access Managers, BU and commercial stakeholders

• 4. Cross‑Functional Coordination & Execution Support

• Act as a key operational interface between GAMA, BU, RA, Finance, and other support functions

• Ensure alignment and completeness of MA operational inputs across departments

• Support smooth execution of MA projects by ensuring readiness of all required materials and data

• 5. MA Operations Standardization & Continuous Improvement

• Support the Head of GAMA in:

  • Improving MA operational workflows

  • Enhancing documentation standards and data quality

• Identify recurring issues or inefficiencies in tender and MA operations

• Propose practical improvements to enhance efficiency, reliability, and scalability of MA operations

• Qualifications

  Education

• Bachelor’s degree or above

• Business, Management, Life Sciences, or related fields preferred

• Experience

• 3–5+ years of relevant experience in:

  • Tendering / bidding operations

  • Centralized procurement (VBP) operations

  • Market access or commercial operations

• Experience in multinational medical device or pharmaceutical companies strongly preferred

• Hands‑on experience with medical consumables tendering processes required

• Core Skills & Competencies

• Strong execution discipline and attention to detail

• Solid understanding of China tendering and procurement operations

• Good project coordination and task prioritization capability

• Strong sense of ownership and reliability under pressure

• Good communication and collaboration skills

• Able to manage high‑volume, deadline‑driven operational work with accuracy

• Proficient in standard office tools and internal systems

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.​Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.​​

 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

  

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Required Skills:

 

 

Preferred Skills:

Account Monitoring, Analytical Reasoning, Business Behavior, Communication, Consulting, Data Capturing, Detail-Oriented, Execution Focus, Finance and Accounting Platforms, Financial Recordkeeping, Financial Reports, Issue Escalation, Market Access Reimbursement, Market Opportunity Assessment, Personal Development, Pricing Strategies, Telephone Etiquette, Versatility