Specialist, Sales Order Operations (Contract)

jci· 121 Tyco Fire, Security & Services Malaysia Sdn Bhd
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Full time121 Tyco Fire, Security & Services Malaysia Sdn Bhd

About this role

What you will do:

The Specialist, Sales Order Operations is responsible for receiving, processing, and following up on highly complex sales orders in close collaboration with Sales teams. This role ensures the accuracy, compliance, and efficiency of all sales order activities throughout the order lifecycle, contributing to operational excellence and customer satisfaction.

How you will do it:
  • Receive, review, and process highly complex sales orders from Sales teams.
  • Perform daily order creation, maintenance, and validation, ensuring accuracy and completeness of order data.
  • Ensure all sales orders comply with established business processes, policies, and controls.
  • Execute end‑to‑end order lifecycle activities in SAP, including order entry, updates, monitoring, and follow‑up actions.
  • Coordinate effectively with Sales, Finance, and other cross‑functional teams to resolve order discrepancies, pricing issues, and delivery concerns.
  • Track and follow up on orders to ensure timely processing, invoicing readiness, and completion.
  • Maintain high standards of data integrity and system accuracy to support reporting and financial requirements.
  • Identify opportunities to improve order processing efficiency and contribute to continuous improvement initiatives.
What we look for:
  • Bachelor's degree in finance or accounting with a minimum of 2 year of relevant experience.
  • Hands‑on experience with SAP (Prefer Salesforce) sales order processing (SD module or equivalent).
  • Strong understanding of order‑to‑cash processes and sales operations.
  • High attention to detail with the ability to manage complex, high‑volume transactions.
  • Strong coordination and communication skills to work effectively with multiple stakeholders.
  • Ability to prioritize tasks and meet deadlines in a fast‑paced environment.
  • Customer‑focused mindset with a commitment to accuracy and service quality.

Frequently Asked Questions

Is the salary disclosed for the Specialist, Sales Order Operations (Contract) position at jci?
The salary for this Specialist, Sales Order Operations (Contract) role at jci is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Specialist, Sales Order Operations (Contract) position at jci located?
This Specialist, Sales Order Operations (Contract) role at jci is based in Petaling Jaya-Selangor-Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Specialist, Sales Order Operations (Contract) role at jci full-time or part-time?
This is listed as a Full time position. It is posted as a Specialist, Sales Order Operations (Contract) role in the 121 Tyco Fire, Security & Services Malaysia Sdn Bhd department at jci.
Which team or department does the Specialist, Sales Order Operations (Contract) at jci belong to?
This Specialist, Sales Order Operations (Contract) position is part of the 121 Tyco Fire, Security & Services Malaysia Sdn Bhd department at jci. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Specialist, Sales Order Operations (Contract) position at jci?
Click the "Apply Now" button on this page. You will be redirected to jci's official application portal hosted on workday where you can submit your application directly.
Specialist, Sales Order Operations (Contract)
jci
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You'll be redirected to jci's official application page on Workday.