Sr. Eng, Quality Engrg

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Senior Quality Engineer is responsible for ensuring that products and manufacturing processes meet established quality standards, customer requirements, and regulatory expectations. This role leads quality improvement initiatives, investigates quality issues, drives corrective and preventive actions, supports audits, and collaborates with cross-functional teams to enhance product quality, process capability, and customer satisfaction.

Quality Assurance & Control

Develop, implement, and maintain quality standards, inspection plans, and quality procedures.
Monitor manufacturing and operational processes to ensure compliance with quality requirements.
Review product specifications, drawings, and customer requirements to establish quality criteria.
Support incoming, in-process, and final inspection activities.
Problem Solving & Corrective Actions

Lead investigations into quality issues, customer complaints, and nonconforming products.
Conduct root cause analysis using methodologies such as:
8D
5 Why Analysis
Fishbone (Ishikawa) Diagrams
Fault Tree Analysis (FTA)
Develop, implement, and verify corrective and preventive actions (CAPA).
Monitor effectiveness of corrective actions and drive continuous improvement.
Quality Planning & Risk Management

Lead or support development of:
Process Flow Diagrams
PFMEA (Process Failure Mode and Effects Analysis)
Control Plans
Inspection Standards
Quality Work Instructions
Participate in new product introduction (NPI) and process validation activities.
Conduct risk assessments and ensure appropriate mitigation measures are implemented.
Customer Quality Management

Serve as the primary quality contact for assigned customers.
Investigate customer complaints and coordinate timely responses.
Prepare and submit corrective action reports.
Participate in customer meetings, audits, and quality reviews.

Qualifications

Education

Bachelor's Degree in Engineering, Quality Management, Manufacturing, Industrial Engineering, Mechanical Engineering, Electrical Engineering, or a related technical field.
Experience

Minimum 5–8 years of experience in Quality Engineering, Quality Assurance, or Manufacturing Engineering.
Experience working in a manufacturing or regulated environment.
Experience handling customer quality issues and corrective action processes.

Technical Knowledge & Skills

Quality Tools

Statistical Process Control (SPC)
Measurement System Analysis (MSA)
Process Capability Studies (Cp, Cpk)
PFMEA and DFMEA
Control Plans
APQP and PPAP (for automotive industries)
CAPA Management
Root Cause Analysis

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.]

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires advanced knowledge of work area typically obtained through advanced education combined with experience. May have practical knowledge of project
management. Practical to substantial knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work.

Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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