Sr. QA AI Automation

HSI is a leading provider of cloud-based environmental, health, and safety (EHS) compliance and workforce development solutions for businesses. Our platforms deliver safety training and learning solutions that empower organizations to build safer, smarter workplaces.

We are seeking a Senior QA Automation Engineer (AI-Driven Testing) to help drive a major transformation in our quality assurance function.

This role is focused on shifting from manual and vendor-driven testing to an automation-first, AI-assisted QA approach. You will play a key role in building scalable test automation frameworks, leveraging modern tools like Playwright and AI (Claude) to dramatically increase test coverage and reduce production defects.

This is a hands-on role with high visibility and growth potential as the QA organization scales.

Key responsibilities include:

• Contribute and drive the adoption of an AI-driven QA approach across products and platforms
• Design, build, and maintain enterprise-grade test automation using Playwright
• Contribute to establishing an automation-first QA approach, including standards, governance, and reporting
• Leverage AI tools (e.g., Claude) to generate and scale test cases
• Support the development of standards for AI-assisted test generation, test data strategy, regression design, and observability
• Help reduce reliance on manual and outsourced QA efforts
• Execute and expand regression testing across multiple applications
• Integrate automated testing into Azure DevOps CI/CD pipelines
• Partner closely with engineering, product, and DevOps teams
• Identify and prioritize high-value test scenarios for automation
• Contribute to QA standards, best practices, and automation strategy
• Help define and track quality and automation metrics (coverage, regression cycle time, defect escape rate, throughput)
• Support knowledge sharing, documentation, and reuse of automation frameworks
• Mentor and support jr. QA team members
• Communicate progress, risks, and KPI trends to leadership

• 5+ years of QA / Software Quality Engineering experience
• Strong hands-on experience building test automation frameworks (Playwright required)
• Experience developing and scaling automated test suites for enterprise SaaS or cloud-based applications
• Experience integrating automated tests into CI/CD pipelines (Azure DevOps preferred)
• Experience extending AI usage into advanced QA workflows (e.g., large-scale test generation, optimization, intelligent test selection)
• Hands-on experience using AI tools (e.g., Claude) in development or QA workflows
• Experience testing web-based applications and APIs
• Strong understanding of:
• Regression testing strategies
• Test design and coverage
• Automation best practices
• Ability to work cross-functionally with engineering, product, and DevOps teams

Preferred Qualifications

• Scaled automation across multiple applications or product lines
• Worked with agent-based or model-assisted testing approaches
• Mentored or supported junior QA engineers
• Helped transition from manual or outsourced QA to automation-first teams
• Tested complex, highly integrated SaaS platforms (multi-service or multi-tenant)
• Built or expanded API automation frameworks (REST and/or GraphQL)
• Worked in Agile/Scrum environments (Scrum certification a plus)

• Fully Remote Work: Work where you're most productive—we trust you.
• PTO: Recharge when you need to—we support work-life balance.
• Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content.
• Well-Being First: Full medical, dental, vision, and mental health coverage.
• Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.