Sr Site Reliability Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Technical Systems Analyst

The Technical Systems Analyst is a role in the IT/CIO Lab Infrastructure team, responsible for the Virtual Server environment, operating system and associated subsystems and networking elements associated with these environments including firewalls, routers, switches and providing networking consultancy to development teams. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.  Assists in creating effective software development environments using the latest hardware and software technologies. 

• Implementation, support and management of software platforms for applications and tools.
• Research, plan, install, configure, troubleshoot, maintain and upgrade software and operating system. 
• Collect system information, analyze and evaluate.
• Report system health information to management.
• Document system problems and resolutions for future reference
• Troubleshoot and resolve hardware, software and connectivity problems. 
• Record and maintain hardware and software inventories, site and/or server licensing, and user access.
• Work as a team member with other technical staff to ensure connectivity and compatibility between systems. 
• 5-6 years of experience in a similar environment supporting a Virtual Server Environment.

QUALIFICATIONS & necessary experience

• University Degree in Engineering, Mathematics or Physics or Diploma in Computer Management
• Practical experience working with Software engineering teams and development methodologies
• Experience in managing large environments in AWS or GCP or Azure both IaaS and PaaS
• Linux & Windows System Administration Experience
• Deep knowledge with VMware Products like ESXi, vRealise Automation (vRA), Virtual Center
• Usage of TCP/IP and LAN Technologies
• Implemented Systems/Network Monitoring
• Deep knowledge about Windows, Linux and data storage systems
• Experience with at least one scripting language such as Chef, tcl, Perl, Python, and writing shell scripts
• Supported hardware (Servers, Networking switches), software and operating systems. 
• Worked as Technical analyst in a Help Desk or Engineering Lab using solving skills to help identify and resolve issues
• Has planned, implemented, tested, and conducted troubleshooting of system software
• Communicated technical guidance and instruction to users on the use of applications and systems. 
• Used a Trouble tracking tool to track, document support and maintenance activities 
• Strong communication skills, both written and verbal in English

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”