Strategic Account Manager, Central Govt.

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

ABOUT TRENDAI™

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data. AI Fearlessly. Learn more: trendaisecurity.com

POSITION OVERVIEW

The Strategic Account Manager (SAM) based in Delhi is responsible for managing and growing a portfolio of named Enterprise accounts across the region. The SAM serves as the primary TrendAI™ executive sponsor for each account, driving deep customer relationships, multi-year revenue growth, and competitive account protection. The SAM collaborates closely with pre-sales engineering, professional services, channel partners, and marketing to deliver TrendAI™’s full AI-powered security platform value proposition to C-level stakeholders.

PRIMARY RESPONSIBILITIES

• Act as the account lead for assigned accounts based on the Client Value Proposition 
• Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives 
• Provide back up and support to client teams where required 
• Recognized as the go-to person internally on the own client portfolio 
• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics 
• Pro-actively engage and drive opportunities with respective enterprise customers 
• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools 
• Maintain sound knowledge of the industry, trends and the competitive posture of TrendAI and other industry leaders regarding software product offerings and support services  

SECONDARY RESPONSIBILITIES

• Represent TrendAI™ at industry conferences, trade shows, and executive forums to strengthen brand presence and customer relationships
• Contribute to the planning and execution of marketing and demand generation programs targeting strategic accounts
• Document and maintain all account information, opportunity data, and executive contact records in Salesforce

EXPERIENCE

• 10-15 + years’ experience in Account Management in Information Technology / Security solutions companies.
• Experience of selling solutions to Central Government sectors.
• Ability to effectively engage with Big4 consultants.
• Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
• Strong knowledge of Virtualization and cloud based solutions preferred
• Pattern of quantifiable success in large account management and selling strategies
• Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred

TrendAI™ strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.