Student Services & Experience Officer - Activities

navitas· Education - Student Services & Support
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📍 au📍 NSW📍 Sydney📍 Sydney, NSW, AustraliaCasual

About this role

Company Description

Navitas English is one of Australia’s oldest private English language providers, and since its establishment in 1981 has hosted students from more than 100 different countries at its centres across Australia.

Job Description

The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & Experience Manager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English. The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & Experience Manager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.

Qualifications

Essential:

  • Commitment to providing a high standard of customer service with previous experience in a busy environment
  • Strong customer service focus when dealing with potential clients
  • Culturally sensitive and patient with an approach to understand student/ customer needs
  • Qualification and/ or a keen interest in sports and outdoor activities
  • Ability to work within a team and independently
  • Excellent written and verbal communication skills
  • Highly organised with the ability to multitask and prioritise work
  • Proficient in MS Office and experience in social media posting
  • High school certificate or higher
  • First Aid Certificate

Desirable:

  • Knowledge of the English language industry
  • Experience in an administration role and/ or a sport orientated role
  • Experience using a student management system
  • A second language

 

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Student Services & Experience Officer - Activities position at navitas?
The salary for this Student Services & Experience Officer - Activities role at navitas is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Student Services & Experience Officer - Activities position at navitas located?
This Student Services & Experience Officer - Activities role at navitas is based in au, NSW, Sydney, Sydney, NSW, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Student Services & Experience Officer - Activities role at navitas full-time or part-time?
This is listed as a Casual position. It is posted as a Student Services & Experience Officer - Activities role in the Education - Student Services & Support department at navitas.
Which team or department does the Student Services & Experience Officer - Activities at navitas belong to?
This Student Services & Experience Officer - Activities position is part of the Education - Student Services & Support department at navitas. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Student Services & Experience Officer - Activities position at navitas?
Click the "Apply Now" button on this page. You will be redirected to navitas's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Student Services & Experience Officer - Activities job at navitas posted?
This Student Services & Experience Officer - Activities position at navitas was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Student Services & Experience Officer - Activities
navitas
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